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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.5k
    posts

8,973 topics in this forum

  1. Error In Switching From Johnny To Stevie

    By Nxtmind,
    • 1 reply
    • 404 views

  2. Account Activation

    By chinnuabhi,
    • 4 replies
    • 846 views

  3. [Solved] Can't Access My Cpanel Nor My Files

    By midonao,
    • 4 replies
    • 613 views

  4. [Solved] Can't Reset Password?

    By Klades,
    • 10 replies
    • 1.1k views

  5. Python 3.2 With Mod_Wsgi

    By Guest Arcanck,
    • 2 replies
    • 492 views
    • Guest
    • Guest

  6. Stevie Mysql #1045

    By 10techieseek,
    • 2 replies
    • 602 views

  7. Cant Display Website

    By Max12,
    • 3 replies
    • 419 views

  8. (Help) Unable To Configure Email Client

    By f3info,
    • 1 reply
    • 1k views

  9. [Solved] Stevie Server Issue

    By chinnuabhi,
    • 4 replies
    • 633 views

  10. 500 Internal Server Error

    By Blazeweb,
    • 11 replies
    • 1.2k views

  11. I Can't Visit My Website Because The Ip Has Been Blocked By The Gfw

    By ozoz,   
    • 1 reply
    • 534 views

  12. Can't Create Account

    By hkm,   
    • 1 reply
    • 938 views

  13. Unable To Recve Reset Password Mail

    By sathiz93,
    • 1 reply
    • 314 views

  14. Server Transfer Issue

    By chinnuabhi,
    • 1 reply
    • 433 views

  15. Unable To Activate Domain Using Ns2.heliohost.org

    By danval,
    • 7 replies
    • 907 views
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