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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.7k
    posts

9,512 topics in this forum

  1. [Solved] Change My Main Domain To: Edge-Gamers.heliohost.net

    By Luigi123,
    • 3 replies
    • 853 views

  2. [Solved] Addon Domain Error

    By Guest MPqO,
    • 2 replies
    • 437 views
    • Guest
    • Guest

  3. [Solved] Changing Heliohost Domain Name

    By Morkeleb,   
    • 2 replies
    • 1.9k views

  4. [Solved] Help With Changing Domain

    By paladox2014,
    • 1 reply
    • 662 views

  5. Response: 421 Too Many Connections (4) From This Ip

    By sssoft,   
    • 1 reply
    • 1.6k views

  6. 404 Not Found

    By azzfarr,
    • 1 reply
    • 615 views

  7. Issues Server Johnny

    By uzair,
    • 1 reply
    • 831 views

  8. Subdomain Server:johnny

    By uzair,
    • 1 reply
    • 808 views

  9. [Solved] Php Upgrade

    By ubitech,
    • 5 replies
    • 1.8k views

  10. [Solved] Please Release My Domain

    By Guest lukaszptak,
    • 2 replies
    • 588 views
    • Guest
    • Guest

  11. Error 500 On Stevie

    By pcnoic,   
    • 1 reply
    • 1.1k views

  12. Reset Account

    By fimweb2,
    • 2 replies
    • 852 views

  13. Err_Name_Not_Resolved

    By millones2,   
    • 2 replies
    • 842 views

  14. How Can I Get My Mysql Database Ip?

    By desmondx,   
    • 2 replies
    • 1.2k views

  15. [Solved] Queued: Wadwal

    By wadwal,
    • 4 replies
    • 1k views
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