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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.6k
    posts

9,285 topics in this forum

  1. Slow Respond/loading. Err_Connection_Timed_Out

    By usr8481,
    • 1 reply
    • 702 views

  2. Cannot Install Joomla With Postgresql

    By olschool,   
    • 4 replies
    • 2.2k views

  3. [Solved] Firewall Issue

    By wolstech,
    • 1 reply
    • 551 views

  4. [Mysql] Default Storage Engine

    By deajakovl,
    • 1 reply
    • 463 views

  5. [Solved] Bump Php Version To 5.5

    By paladox2014,
    • 4 replies
    • 731 views

  6. [Solved] Error Adding An Addon Domain

    By maicol07,
    • 1 reply
    • 512 views

  7. [Solved] Website Unavailable Outside Usa (Firewall Issue?)

    By karambolis8-2,
    • 7 replies
    • 1.3k views

  8. [Solved] Can't access site (Firewall Issue)

    By sofija,
    • 7 replies
    • 857 views

  9. [Solved] This Webpage Is Not Available. Err_Connection_Refused

    By usr8481,
    • 2 replies
    • 640 views
    • Guest
    • Guest

  10. [Solved] Login Password

    By Guest Lex,
    • 0 replies
    • 388 views
    • Guest
    • Guest

  11. [Solved] Can't Login

    By fimweb2,
    • 2 replies
    • 1.1k views

  12. [Solved] Cpanel And Website Does Not Respond

    By fin2000f,
    • 2 replies
    • 695 views

  13. Solve Problem Http Status 404-

    By mani3311,
    • 0 replies
    • 278 views

  14. [Solved] Cannot Log In To Cpanel. "the Login Is Invalid." It Also Will Not Accept Reset Passwords

    By Hitmaker,
    • 5 replies
    • 996 views

  15. Local Backup File Does Not Exist

    By ashrafjp,   
    • 4 replies
    • 1.6k views
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