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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.4k
    posts

8,739 topics in this forum

  1. [Solved] My Site Not Open

    By elmersal,
    • 1 reply
    • 388 views

  2. Stevie Mysql Not Working

    By Kingpin007,
    • 3 replies
    • 527 views

  3. 500 Internal Service Error

    By dogboydog,   
    • 6 replies
    • 708 views

  4. Mysql Server Offline For A Long Time

    By Kingpin007,
    • 1 reply
    • 489 views

  5. Mysql Server Offline Everyone Or Just Me

    By qsgt,
    • 3 replies
    • 531 views

  6. Delete Website

    By ngyukang,
    • 1 reply
    • 465 views

  7. [Solved] Change My Helionet Username

    By Guest Arcanck,
    • 1 reply
    • 263 views

  8. Sorry, A Dns Entry For Xxx.xx Already Exists Problem

    By ngyukang,
    • 2 replies
    • 468 views

  9. [Solved] Account Deletion

    By ngyukang,
    • 2 replies
    • 434 views

  10. [Solved] Mysql Database Access Denied

    By Tex Killer,
    • 4 replies
    • 339 views

  11. Release My Ip In Firewall Hosting

    By hobbehot,
    • 3 replies
    • 345 views

  12. [Solved] Cpanel Login Problems

    By janisek,   
    • 2 replies
    • 707 views

  13. Failing To Upload And Restore Joomla Website Content :c3.mw

    By jddalo,   
    • 5 replies
    • 559 views

  14. [Solved] Smtp Outgoing Mail Problem

    By draftlot,   
    • 2 replies
    • 1.6k views

  15. Home Page Unavailable

    By aaranaz,
    • 1 reply
    • 283 views
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