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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.1k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.3k
    posts

8,612 topics in this forum

  1. .php Files Don't Work

    By idan511,
    • 8 replies
    • 1.5k views

  2. [Solved] Account Suspended Because Of Malware But I Cannot Find Any Malicicous Files

    By incog,
    • 2 replies
    • 347 views

  3. Issues On Stevie

    By DmC,
    • 2 replies
    • 530 views

  4. Please Upgrade Mysql

    By paladox2014,
    • 7 replies
    • 751 views

  5. [Solved] Cannot Access Ftp Or Cpanel.

    By hussam,
    • 2 replies
    • 353 views

  6. Problem Connecting To Mysql Server

    By XcentY,
    • 5 replies
    • 653 views

  7. Encountered An Error During Installation - Unable To Add User Xyz

    By yd306,
    • 1 reply
    • 462 views

  8. Question About 30 Days Login

    By XcentY,
    • 2 replies
    • 604 views

  9. Sub-Domain Cname Entry Not Working

    By gujsingh,   
    • 1 reply
    • 1k views

  10. [Solved] Cpanel Login

    By Lena,
    • 5 replies
    • 807 views

  11. Reset Password Not Working

    By juancoob,
    • 5 replies
    • 449 views

  12. [Solved] Cpanel On Stevie Help

    By paladox2014,
    • 4 replies
    • 391 views

  13. [Solved] Help Please

    By paladox2014,
    • 2 replies
    • 478 views

  14. [Solved] My Site Not Open

    By elmersal,
    • 1 reply
    • 368 views

  15. Stevie Mysql Not Working

    By Kingpin007,
    • 3 replies
    • 500 views
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