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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.


Support FAQ [READ THIS FIRST]

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts
  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts
  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.4k
    posts

8,742 topics in this forum

  1. Manual Password Reset

    • 4 replies
    • 669 views
  2. Mail Issue

    • 0 replies
    • 408 views
    • 0 replies
    • 340 views
  3. Problem With Databases.

    • 0 replies
    • 243 views
    • 2 replies
    • 1.1k views
  4. Mail Delivery & Reverse Dns Issue

    • 1 reply
    • 1k views
    • 1 reply
    • 787 views
  5. 500 Error Response

    • 2 replies
    • 1.1k views
  6. Dns Problem?

    • 3 replies
    • 722 views
    • 0 replies
    • 245 views
    • 4 replies
    • 1.2k views
    • 2 replies
    • 546 views
  7. 500 Error

    • 9 replies
    • 895 views
  8. Added Cname Not Working

    • 0 replies
    • 225 views
    • 3 replies
    • 484 views
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