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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.5k
    posts

8,971 topics in this forum

  1. [Solved] Can I Have Two Subdomains Under The Domain Heliohost.org ?

    By 5ervant,   
    • 3 replies
    • 1.9k views

  2. [Solved] Is There A Problem With Your Ftp?

    By 5ervant,   
    • 1 reply
    • 1.8k views

  3. [Solved] Switch Theme Option Is Showing On Stevie Cpanel

    By paladox2014,
    • 1 reply
    • 460 views

  4. [Solved] Stylesheet Not Loading (403 Forbidden)

    By Vordar,
    • 1 reply
    • 474 views

  5. [Solved] Php 5.6

    By metaflox,
    • 1 reply
    • 317 views

  6. [Solved] Configuring Mail On Thunderbird 38

    By instilledbee,   
    • 1 reply
    • 1.7k views

  7. [Solved] Connection Problem With Website

    By trinucc,
    • 4 replies
    • 711 views

  8. [Solved] Adress Of Heliohost"s Mysql Host Server

    By piotrekn,
    • 1 reply
    • 915 views

  9. [Solved] Phpadmin Still Not Working

    By StefaanC,   
    • 2 replies
    • 758 views

  10. Invisible Databases And Unable To Connect To Phpmyadmin; I Didn't Save A Backup

    By chesnutcase,   
    • 3 replies
    • 421 views

  11. Invisible Databases (After Stevie Mysql Fix)

    By kendrel,
    • 1 reply
    • 501 views

  12. Stevie Database/phpmyadmin Problem

    By Eshkation,
    • 4 replies
    • 696 views

  13. Phpmyadmin Not Accessible

    By bobcoin,   
    • 2 replies
    • 1.1k views

  14. Mysql Database

    By super11,
    • 5 replies
    • 734 views

  15. Can't Access Phpmyadmin?

    By mjmcoro,
    • 2 replies
    • 711 views
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