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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.9k
    posts

9960 topics in this forum

  1. [Solved] Change main domain

    By retrope,   
    • 2 replies
    • 1.3k views

  2. [Solved] Add a sub-domain.

    By HectorO,
    • 2 replies
    • 582 views

  3. CGI Script Problem

    By stroxis,
    • 2 replies
    • 1.5k views

  4. [Solved] Backup Files @ Johnny

    By jugal,   
    • 2 replies
    • 1.5k views

  5. [Solved] I Cannot Access My Own Site

    By fezkade66,
    • 2 replies
    • 922 views

  6. [Solved] Deploy My .war File

    By htip,
    • 2 replies
    • 796 views

  7. Asp.net Not Working On Jhonny

    By netbook,
    • 2 replies
    • 747 views

  8. [Solved] PostgreSQL Remote Connection Request

    By nikpapws,
    • 2 replies
    • 696 views

  9. [Solved] Please add a subdomain to my site :)

    By b0chard,   
    • 2 replies
    • 515 views

  10. [Solved] Subdomains creation

    By kaoslab,
    • 2 replies
    • 689 views

  11. HelioHost Account Suspended

    By Jorgesc,
    • 2 replies
    • 1.1k views

  12. [Solved] Deploying .war File

    By rascove,
    • 2 replies
    • 470 views

  13. Dns Entries Removal From Stevie

    By Wooldrid,
    • 2 replies
    • 708 views

  14. Default Ssl Certificate Not Valid For Www

    By Ulti,
    • 2 replies
    • 822 views

  15. [Solved] cannot add addon domain

    By solooo7,
    • 2 replies
    • 858 views
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