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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.8k
    posts

9,790 topics in this forum

  1. Need Cpanel Account Reset- Restored To Day 1

    By michael82,
    • 7 replies
    • 781 views

  2. Subdomain Dns Dead (Dns Look Up Failed)

    By mtpews,
    • 0 replies
    • 539 views

  3. [Solved] Please Deploy My War File

    By cp117,
    • 1 reply
    • 627 views

  4. [Solved] Deploy War Sam96181

    By sam96181,
    • 1 reply
    • 540 views

  5. [Solved] Addon Domain Unavailable

    By evezers2,   
    • 5 replies
    • 1.7k views

  6. [Solved] Can't Connect To Phpmyadmin

    By joserg96,
    • 5 replies
    • 1.3k views

  7. Uploaded Peace2U.heliohost.org Fail - Cache Storage No Support

    By fuzmic,
    • 1 reply
    • 764 views

  8. [Solved] Deploy War

    By sfu,
    • 2 replies
    • 580 views
    • sfu
    • sfu

  9. Help With Asp.net

    By Bailey,
    • 8 replies
    • 1.2k views

  10. Request Free Auto Ssl Certificate Installation On My Domain

    By vaninf,
    • 3 replies
    • 1.3k views

  11. Does This Change Main Domain

    By fungrp,
    • 3 replies
    • 855 views

  12. Moving My Existing Account To Tommy

    By modiinda,
    • 1 reply
    • 554 views

  13. [Solved] Update War

    By hkaldane,
    • 3 replies
    • 1.1k views

  14. Another Django 500 Error

    By the0chr0,   
    • 4 replies
    • 2.5k views

  15. Read File In Cgi-Bin, Not Executed (Handle Like Text/plain?)

    By mtpews,
    • 2 replies
    • 710 views
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