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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.4k
    posts

8,743 topics in this forum

  1. Johny Server, Mysql, Can't Add User

    By UsernameAK,   
    • 1 reply
    • 890 views

  2. My Sql Down

    By DAKSH101,
    • 0 replies
    • 270 views

  3. [Solved] Delete My Account

    By allmovie,
    • 2 replies
    • 566 views

  4. Phpmyadmin Error

    By pawan88,
    • 6 replies
    • 1k views

  5. Database Recovery

    By Flutts,
    • 1 reply
    • 297 views

  6. 500 Internal Server Error

    By okcancel,   
    • 1 reply
    • 1.2k views

  7. Internal Server Error

    By bdistler,
    • 2 replies
    • 351 views

  8. [Solved] Blocked by Firewall?

    By ATTO,
    • 5 replies
    • 660 views

  9. Heliohost Free Webspace Reset Request

    By andreema,
    • 0 replies
    • 272 views

  10. [Solved] Cannot Change Primary Domain To Jimbo1Qaz.ro.lt (Script)

    By Jimbo1qaz,
    • 3 replies
    • 566 views

  11. Domain Change

    By Reuel,   
    • 0 replies
    • 995 views

  12. [Solved] Created An Account 5 Days Ago But Still Not Visible As Website

    By apepper,
    • 2 replies
    • 372 views

  13. My Database Mysql Not Working

    By jazons,   
    • 1 reply
    • 752 views

  14. [Solved] Unable To Access Site And Cpanel (Timeout)

    By farbin,   
    • 5 replies
    • 1k views

  15. Xcache Not Detected On Johnny

    By paladox2014,
    • 2 replies
    • 590 views
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