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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.5k
    posts

8,971 topics in this forum

  1. [Solved] "invalid Login" Problem

    By Guest sonok,
    • 5 replies
    • 908 views
    • Guest
    • Guest

  2. [Solved] Can't Access My Site In Mainland China

    By craigary,
    • 4 replies
    • 837 views

  3. Heliohost Main Website Is Out Of Date

    By paladox2014,
    • 2 replies
    • 563 views

  4. [Solved] Website/cpanel Not Loading ?ip Blocked

    By dcs17,
    • 4 replies
    • 659 views

  5. Domain/site Visibility Problem

    By maicol07,
    • 6 replies
    • 662 views

  6. [Solved] Quante Cpanel Username

    By maicol07,
    • 1 reply
    • 384 views

  7. [Solved] Soapclient Disabled?

    By mhmt93t,   
    • 2 replies
    • 609 views

  8. [Solved] Strange Behavior On Stevie

    By deepclaritas,   
    • 3 replies
    • 1.5k views

  9. Having Trouble Deleting My Account (Trying To Move From Johnny To Stevie)

    By Vordar,
    • 2 replies
    • 682 views

  10. [Solved] Phpmyadmin Doen't Work

    By renatorf,
    • 3 replies
    • 604 views

  11. Problem Log Into Cpanel

    By bhaguz,
    • 12 replies
    • 993 views

  12. [Solved] Reactivate Account

    By Well,
    • 1 reply
    • 547 views

  13. [Solved] Access Denied To Mysql Database

    By vholtta,
    • 2 replies
    • 586 views

  14. Nigel Barksfield - Request For A Second Account

    By enbe,   
    • 2 replies
    • 1.2k views

  15. [Solved] Password Reset Form Not Working

    By cscro5apps2,   
    • 2 replies
    • 1.3k views
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