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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.6k
    posts

9,288 topics in this forum

  1. My Site Is Still Waiting

    By aljailane,
    • 1 reply
    • 518 views

  2. Domain Name Removal

    By codename25,
    • 3 replies
    • 858 views

  3. Difficulty Accessing Phpmyadmin

    By movid,   
    • 6 replies
    • 1.9k views

  4. Changing Version Of Php

    By msonic,
    • 1 reply
    • 530 views

  5. Java Request For Johnny

    By michail,
    • 4 replies
    • 736 views

  6. [Solved] Move Request

    By atrotos,
    • 2 replies
    • 619 views

  7. Django On Tommy 1 2

    By albertoc,   
    • 26 replies
    • 8.7k views

  8. Add War File

    By hkaldane,   
    • 3 replies
    • 1.1k views

  9. [Solved] Tommy Time Sync

    By DAKSH101,
    • 5 replies
    • 1.1k views

  10. [Solved] Tommy, Problems

    By interimq,
    • 4 replies
    • 939 views

  11. Trying To Signup Fails

    By paladox2014,
    • 2 replies
    • 804 views

  12. [Solved] Open Port Number: 27500 And Permission To Run 3 Cron Jobs

    By Luigi123,
    • 4 replies
    • 973 views

  13. [Solved] Website Not Found

    By RRHOA2,
    • 7 replies
    • 874 views

  14. Invalid Certificate

    By lettuce,
    • 1 reply
    • 521 views

  15. [Solved] Delete Heliohost Account

    By Arcanck,
    • 1 reply
    • 1.4k views
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