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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.6k
    posts

9,204 topics in this forum

  1. Release Stevie Account

    By mhmt93t,
    • 2 replies
    • 613 views

  2. Dns Entries On Johnny Server

    By Wooldrid,
    • 4 replies
    • 815 views

  3. Data Recovery Request

    By shreyas,
    • 3 replies
    • 596 views

  4. Getting Servfail For Dns

    By aurabindo,   
    • 3 replies
    • 1.4k views

  5. [Solved] Remove Stevie Account

    By inwata2,
    • 2 replies
    • 740 views

  6. Server Tommy - Cpanel-X3 - Is No 'set Php Version'

    By bdistler,
    • 3 replies
    • 726 views

  7. Received Tommy Invite, But Already Created Account

    By jesse,
    • 5 replies
    • 957 views

  8. [Solved] Delete My Account Johnny

    By Guest canallock,
    • 1 reply
    • 459 views

  9. [Solved] Moving From Johnny To Tommy (When Available)

    By OmegatronPrime,
    • 2 replies
    • 923 views

  10. [Solved] Web-Forwarding Does Not Work After Migrating From Stevie To Johnny

    By zankophi2,
    • 2 replies
    • 897 views

  11. Request Deletion For Moving Account From Stevie To Tommy

    By paladox2014,
    • 1 reply
    • 771 views

  12. Problem Reseting Password

    By VHDL,
    • 1 reply
    • 588 views

  13. Tommy Server Invitation

    By gtchuah,
    • 1 reply
    • 424 views

  14. Tommy Invitation

    By mrshm25,
    • 1 reply
    • 5.7k views

  15. Website Not Working

    By mirandat,
    • 10 replies
    • 1.3k views
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