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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    6k
    posts

10098 topics in this forum

  1. [Solved] Require Another Shared Ip In China

    By ray2012bbs,
    • 1 reply
    • 447 views

  2. [Solved] required to add new domain

    By alkastraverse,
    • 1 reply
    • 1.4k views

  3. [Solved] Required to add new domain

    By alkastraverse,
    • 1 reply
    • 171 views

  4. [Solved] Reser Account

    By niyhi,
    • 2 replies
    • 404 views

  5. [Solved] Reset acc

    By mycodelab,
    • 2 replies
    • 649 views

  6. [Solved] reset account

    By Guest hunterp11,   
    • 3 replies
    • 504 views

  7. [Solved] reset account

    By cyranicusmcneff,
    • 1 reply
    • 258 views

  8. [Solved] Reset Account

    By kz370,
    • 1 reply
    • 216 views

  9. [Solved] Reset Account

    By sortaloc,
    • 7 replies
    • 1.2k views

  10. [Solved] Reset Account

    By wds657,
    • 1 reply
    • 444 views

  11. [Solved] Reset Account

    By echen,
    • 1 reply
    • 277 views

  12. [Solved] reset account

    By howl,
    • 1 reply
    • 247 views

  13. [Solved] Reset account

    By npnbss,   
    • 1 reply
    • 456 views

  14. [Solved] Reset Account

    By bbc,
    • 1 reply
    • 275 views

  15. [Solved] Reset account

    By zephyrion,
    • 1 reply
    • 238 views
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