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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.8k
    posts

9937 topics in this forum

  1. [Solved] Creating two domains

    By robev,
    • 4 replies
    • 123 views

  2. [Solved] domain name

    By kori maru,
    • 5 replies
    • 144 views

  3. [Solved] Creation of subdomain ebooks.chiquipolis.com

    By backupchiquipoli,
    • 1 reply
    • 104 views

  4. Email setup SPF, DKIM, and DMARC Records

    Topic was moved to forum Escalated Requests

  5. [Solved] Domain Addition Request

    By ryofist,
    • 1 reply
    • 103 views

  6. [Solved] Unable to create account/login

    By Willis,
    • 3 replies
    • 106 views

  7. [Solved] Add Subdomains

    By mbta98,
    • 1 reply
    • 102 views

  8. [Solved] Node.js app fails to start (Passenger) – dead-run.helioho.st – need error details from server logs

    By smel,
    • 9 replies
    • 321 views

  9. [Solved] Need Hestia installed on new VPS Mars

    By serverdb,
    • 2 replies
    • 103 views

  10. My username is alperugurcan. I want to add domain.

    By alperugurcan,
    • 1 reply
    • 68 views

  11. Is Johnny server down?

    By devashraf,
    • 2 replies
    • 83 views

  12. [Solved] Domain Addition

    By ryofist,
    • 1 reply
    • 75 views

  13. [Solved] Domain Addition

    By ryofist,
    • 1 reply
    • 92 views

  14. Remove Domain Name Request

    By stephenmagrowski,
    • 1 reply
    • 102 views

  15. [Solved] Failed to access my MySql database from Render (started on Apr 13 around 10pm EST)

    By terrencel,
    • 6 replies
    • 277 views
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