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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    6k
    posts

10098 topics in this forum

  1. [Solved] unarchive my account

    By saurabh0,   
    • 2 replies
    • 1.1k views

  2. [Solved] Renewing Account

    By romany,
    • 2 replies
    • 664 views

  3. [Solved] Wipe My account and start over!

    By zgraphic,
    • 2 replies
    • 770 views

  4. [Solved] Server Error 503 Service Temporarily Unavailable

    By AdamMat,
    • 2 replies
    • 367 views

  5. Item not available

    By XPlumpedXLipsXandXArsenicX,
    • 2 replies
    • 1.6k views

  6. Cname for google apps

    By chenci,
    • 2 replies
    • 1.4k views

  7. FTP login problems

    By mrscottm,
    • 2 replies
    • 1.4k views

  8. Password reset

    By Louis,
    • 2 replies
    • 1.3k views
    • Guest
    • Guest

  9. [Solved] Irregular Access To Site

    By gaucho,   
    • 2 replies
    • 940 views

  10. [Inactive] Password Reset Problem

    By bzub,   
    • 2 replies
    • 1.6k views

  11. [Solved] Having A Problem With My Account Www.afaq4Arab.com

    By afaq4ara,
    • 2 replies
    • 841 views

  12. [Solved] Deploy War

    By sfu,
    • 2 replies
    • 652 views
    • sfu
    • sfu

  13. Unarchive Account

    By kismatch,
    • 2 replies
    • 907 views

  14. Emails sent to gmail addresses from tommy2.heliohost.org are being blocked

    By cktrack,
    • 2 replies
    • 890 views

  15. [Solved] Java Requesting

    By mike111,
    • 2 replies
    • 920 views
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