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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    6k
    posts

10098 topics in this forum

  1. [Solved] Migrate From Jhonny To Tommy (Via Skrill)

    By mesfx2,
    • 2 replies
    • 946 views

  2. [Solved] deploy war

    By atgupta,
    • 2 replies
    • 576 views

  3. [Solved] Move Account Request - Customer Service - HelioNet

    By al3arbe1,
    • 2 replies
    • 694 views

  4. Can i change domain?

    By temunum,
    • 2 replies
    • 875 views

  5. [Solved] Suspended:phink

    By sportnix,
    • 2 replies
    • 796 views

  6. [Solved] Lily Account - User cannot log in.

    By paladino,
    • 2 replies
    • 954 views

  7. [Solved] Change main domain to sukarmi.com

    By spforsom,
    • 2 replies
    • 589 views

  8. Node.js App Fails to Start - No Logs on Plesk

    By aiwodemaya,
    • 2 replies
    • 1.6k views

  9. [Solved] Add Custom Domain

    By stark38767,
    • 2 replies
    • 290 views

  10. domains

    By -+- WarriorZ -+-,
    • 2 replies
    • 2.2k views

  11. [Solved] When is the expiration of my vps?

    By b0chard,
    • 2 replies
    • 155 views

  12. [Solved] Cgi & Email Problem

    By Karmanus,
    • 2 replies
    • 1.2k views

  13. PHP GMP

    By trey,   
    • 2 replies
    • 1.6k views

  14. [Solved] Account move request

    By zoeren,
    • 2 replies
    • 664 views

  15. [Solved] Can't access heliohost from my home network

    By brutalis,
    • 2 replies
    • 711 views
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