Jump to content

Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.8k
    posts

9,842 topics in this forum

  1. Deploy Request

    By mahesh55,
    • 1 reply
    • 617 views

  2. Unable to update SSL certificate - Syntax error in install script

    By gawmonster,
    • 1 reply
    • 818 views

  3. [Solved] Another Domain Issue

    By gaming,
    • 1 reply
    • 749 views

  4. Unable to add SSL Cert. for addon domains

    By suror,
    • 13 replies
    • 2.1k views

  5. [Solved] Deploy servlet

    By crn,
    • 1 reply
    • 663 views

  6. Domain Name Setup

    By gaming,
    • 2 replies
    • 912 views

  7. [Solved] Move 2 Production, pls

    By thmuelle,
    • 2 replies
    • 705 views

  8. Need help to replicate local mysql server with my heliohost mysql server

    By sagnik,
    • 7 replies
    • 1.2k views

  9. [Solved] account queued

    By Guest timwijma,
    • 7 replies
    • 939 views

  10. Cannot install a SSL certificate on my domain

    By suror,
    • 1 reply
    • 662 views

  11. [Solved] Account move request

    By zoeren,
    • 2 replies
    • 613 views

  12. [Solved] Request for deploy

    By softlab,   
    • 1 reply
    • 979 views

  13. [Solved] PostgreSQL issue 1 2

    By parcela2,   
    • 27 replies
    • 4.8k views

  14. [Solved] Primary Domain

    By Bailey,
    • 2 replies
    • 738 views

  15. Unable to access Mysql database

    By ombn,   
    • 7 replies
    • 1.1k views
×
×
  • Create New...