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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.6k
    posts

9,350 topics in this forum

  1. Activate Java

    By abhi2557,
    • 3 replies
    • 602 views

  2. [Solved] Blocked Ip

    By melvinsa,
    • 2 replies
    • 528 views

  3. [Solved] Java Hosting On Johnny

    By divyansj,   
    • 8 replies
    • 2k views

  4. [Solved] Addon Domain Already Exists

    By jomaki,
    • 1 reply
    • 670 views

  5. My Account Has Been Archieved

    By authboas,
    • 3 replies
    • 499 views

  6. Luanreis Expired Certificate

    By luanfrj,
    • 4 replies
    • 846 views

  7. [Solved] Unblock Ip

    By sdany,
    • 2 replies
    • 495 views

  8. Deploy .war

    By dessingu,
    • 2 replies
    • 501 views

  9. Deploying Symfony 3 App

    By xsirk,
    • 4 replies
    • 827 views

  10. [Solved] Second Account Request

    By emfaucet,
    • 8 replies
    • 1.4k views

  11. [Solved] Dbd::mysql

    By miwilc,
    • 2 replies
    • 676 views

  12. [Solved] Missing Account

    By dvd1291,   
    • 1 reply
    • 639 views

  13. [Solved] Deploy My War File

    By tpmathewnbr,
    • 1 reply
    • 434 views

  14. [Request] Reset Main Domain Back To The Original Heliohost Domain?

    By killjill,   
    • 2 replies
    • 1.3k views

  15. Ip Blocked

    By xrazx,
    • 6 replies
    • 995 views
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