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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.9k
    posts

9958 topics in this forum

  1. [Solved] Receiving monthly inactivity warnings

    By Nimb,
    • 2 replies
    • 878 views

  2. [Solved] Add external domain

    By spoerri,
    • 2 replies
    • 161 views

  3. Max_User_Conne. Java Code With Mysql

    By choky10,
    • 2 replies
    • 784 views

  4. Installing error

    By FiloSottile,
    • 2 replies
    • 1.2k views

  5. change domain

    By team1,
    • 2 replies
    • 1k views

  6. Where is the Johnny server located?

    By jagzjagz,
    • 2 replies
    • 1.2k views

  7. [Solved] Failing To Register

    By torels2,
    • 2 replies
    • 809 views

  8. [Solved] Help Please

    By paladox2014,
    • 2 replies
    • 823 views

  9. [Solved] Account Queued/accessible

    By grfnkl83,
    • 2 replies
    • 806 views

  10. [Solved] Can't Start Phpmyadmin On Stevie

    By corona79,
    • 2 replies
    • 987 views

  11. Backup Wizard - Restore MySQL® databases

    By jeep,
    • 2 replies
    • 889 views

  12. Cannot login after renewing inactive account

    By stewguy,
    • 2 replies
    • 693 views

  13. POP3 SMTP Email Servers

    By dcalori,
    • 2 replies
    • 1k views

  14. [Solved] Tommy account creation error

    By cjc080911,
    • 2 replies
    • 473 views

  15. Account deleted or suspended

    By Robert H,
    • 2 replies
    • 1.2k views
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