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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.7k
    posts

9,657 topics in this forum

  1. SQL queries is shown as text

    By saber,
    • 2 replies
    • 834 views

  2. Increase daily email limit

    By qsgt,
    • 5 replies
    • 1.1k views

  3. [Solved] tommy is down since long

    By patents,   
    • 2 replies
    • 916 views

  4. Upload files via FTP

    By amcfarla,   
    • 3 replies
    • 1.8k views

  5. Cronjob Timezone

    By petervaien,
    • 2 replies
    • 792 views

  6. Block ip address: 103.68.156.98 Please help

    By josepric,   
    • 14 replies
    • 1.9k views

  7. [Solved] https URL doesn't work for my java app

    By ukalumni,   
    • 6 replies
    • 1.2k views

  8. [Solved] Request: move to Tommy

    By vukosyst,
    • 2 replies
    • 762 views

  9. [Solved] Server Move Request

    By bowiecao,
    • 1 reply
    • 626 views

  10. Deprecated: mysql_connect()

    By nasserot,
    • 3 replies
    • 969 views

  11. Addon domain issue

    By moddwe,
    • 4 replies
    • 1.3k views

  12. Re-activate account

    By divtiply,
    • 1 reply
    • 485 views

  13. can an admin import my databases from johnny to ricky?

    By lwg,
    • 2 replies
    • 546 views

  14. [Solved] Set Subdomain Path to outside of public_html

    By mrj,
    • 1 reply
    • 615 views

  15. [Solved] Tommy down...

    By proscalping,
    • 7 replies
    • 1.5k views
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