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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.5k
    posts

9,129 topics in this forum

  1. [Solved] Missing Account

    By dvd1291,   
    • 1 reply
    • 575 views

  2. [Solved] Deploy My War File

    By tpmathewnbr,
    • 1 reply
    • 348 views

  3. [Request] Reset Main Domain Back To The Original Heliohost Domain?

    By killjill,   
    • 2 replies
    • 1.2k views

  4. Ip Blocked

    By xrazx,
    • 6 replies
    • 838 views

  5. [Solved] Deploy War Application Request

    By escrit,
    • 1 reply
    • 405 views

  6. [Solved] Unnlock Ip Address For Iftahul Username

    By nadeem,
    • 2 replies
    • 382 views

  7. [Solved] Php Files Won't Execute, Instead Ask For Application To Open Them

    By brmjerry,
    • 3 replies
    • 430 views

  8. [Solved] Site "downloads" When I Visit It

    By basewars,
    • 2 replies
    • 419 views

  9. [Solved] Homepage Problem

    By emfaucet,   
    • 5 replies
    • 1.3k views

  10. Deploy War Application Request

    By escrit,
    • 1 reply
    • 340 views

  11. [Solved] Blocked Login In Cpanel

    By law,
    • 2 replies
    • 611 views

  12. [Solved] Cancel Deletion Request

    By saber,
    • 2 replies
    • 457 views

  13. [Solved] Request Enable Autossl For Tommy

    By miwilc,
    • 3 replies
    • 509 views

  14. Prometheus Setup

    By lock096,
    • 3 replies
    • 653 views

  15. [Solved] Blocked Login In Cpanel

    By kiro,   
    • 4 replies
    • 1.7k views
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