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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.4k
    posts

8,741 topics in this forum

  1. [Solved] Website Wrongly Banned? 1 2

    By TwoDots,
    • 20 replies
    • 2.9k views

  2. Can't Access To My Site

    By amdc2,
    • 1 reply
    • 616 views

  3. Remove Dns Entry On Johnny

    By gonzalo1,
    • 1 reply
    • 459 views

  4. Delete Stevie Account

    By f1x3d,
    • 3 replies
    • 952 views

  5. Release Stevie Account

    By mhmt93t,
    • 2 replies
    • 511 views

  6. Dns Entries On Johnny Server

    By Wooldrid,
    • 4 replies
    • 688 views

  7. Data Recovery Request

    By shreyas,
    • 3 replies
    • 496 views

  8. Getting Servfail For Dns

    By aurabindo,   
    • 3 replies
    • 1.2k views

  9. [Solved] Remove Stevie Account

    By inwata2,
    • 2 replies
    • 654 views

  10. Server Tommy - Cpanel-X3 - Is No 'set Php Version'

    By bdistler,
    • 3 replies
    • 607 views

  11. Received Tommy Invite, But Already Created Account

    By jesse,
    • 5 replies
    • 790 views

  12. [Solved] Delete My Account Johnny

    By Guest canallock,
    • 1 reply
    • 404 views

  13. [Solved] Moving From Johnny To Tommy (When Available)

    By OmegatronPrime,
    • 2 replies
    • 808 views

  14. [Solved] Web-Forwarding Does Not Work After Migrating From Stevie To Johnny

    By zankophi2,
    • 2 replies
    • 759 views

  15. Request Deletion For Moving Account From Stevie To Tommy

    By paladox2014,
    • 1 reply
    • 626 views
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