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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.7k
    posts

9,584 topics in this forum

  1. [Solved] Another Domain Issue

    By gaming,
    • 1 reply
    • 706 views

  2. Unable to add SSL Cert. for addon domains

    By suror,
    • 13 replies
    • 1.8k views

  3. [Solved] Deploy servlet

    By crn,
    • 1 reply
    • 613 views

  4. Domain Name Setup

    By gaming,
    • 2 replies
    • 836 views

  5. [Solved] Move 2 Production, pls

    By thmuelle,
    • 2 replies
    • 651 views

  6. Need help to replicate local mysql server with my heliohost mysql server

    By sagnik,
    • 7 replies
    • 1.1k views

  7. [Solved] account queued

    By Guest timwijma,
    • 7 replies
    • 853 views

  8. Cannot install a SSL certificate on my domain

    By suror,
    • 1 reply
    • 600 views

  9. [Solved] Account move request

    By zoeren,
    • 2 replies
    • 565 views

  10. [Solved] Request for deploy

    By softlab,   
    • 1 reply
    • 918 views

  11. [Solved] PostgreSQL issue 1 2

    By parcela2,   
    • 27 replies
    • 4.4k views

  12. [Solved] Primary Domain

    By Bailey,
    • 2 replies
    • 663 views

  13. Unable to access Mysql database

    By ombn,   
    • 7 replies
    • 1k views

  14. Acess tables PostgreSQL

    By walter21,   
    • 12 replies
    • 2.6k views

  15. Request to deploy war

    By ombn,
    • 2 replies
    • 575 views
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