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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.1k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.2k
    posts

8,544 topics in this forum

  1. Delete Stevie Account

    By f1x3d,
    • 3 replies
    • 908 views

  2. Dns Entries On Johnny Server

    By Wooldrid,
    • 4 replies
    • 643 views

  3. [Solved] Stevie Backup Not Working

    By newsd,   
    • 4 replies
    • 654 views

  4. Server Tommy - Cpanel-X3 - Is No 'set Php Version'

    By bdistler,
    • 3 replies
    • 557 views

  5. [Solved] Delete My Account Johnny

    By Guest canallock,
    • 1 reply
    • 379 views

  6. Can't Access To My Site

    By amdc2,
    • 1 reply
    • 578 views

  7. [Solved] Remove Stevie Account

    By inwata2,
    • 2 replies
    • 615 views

  8. Received Tommy Invite, But Already Created Account

    By jesse,
    • 5 replies
    • 746 views

  9. [Solved] Moving From Johnny To Tommy (When Available)

    By OmegatronPrime,
    • 2 replies
    • 765 views

  10. Getting Servfail For Dns

    By aurabindo,   
    • 3 replies
    • 1.2k views

  11. Move To Tommy

    By Guest Ardan Bayu,
    • 1 reply
    • 306 views

  12. [Solved] Request To Remove Dns Entry From Dns Cluster

    By rutaj6,   
    • 2 replies
    • 1.3k views

  13. Remove Stevie Account

    By Trespasser,
    • 1 reply
    • 293 views

  14. Free Johnny Username And Domain

    By OmegatronPrime,
    • 1 reply
    • 575 views

  15. [Solved] Remove Domain After Stewie > Tommy Migration

    By trinucc,   
    • 2 replies
    • 1.3k views
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