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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.7k
    posts

9,506 topics in this forum

  1. [Solved] POSTGRESQL remote access

    By saswatsa,
    • 8 replies
    • 1.2k views

  2. [Solved] Tommy server java session variable not working

    By jimmykd,
    • 8 replies
    • 1.9k views

  3. 2nd Hosting Account?

    By webdevsemo,
    • 2 replies
    • 560 views

  4. [Solved] Please unarchive my account

    By geetc,   
    • 5 replies
    • 834 views

  5. Python modules install request on Johnny

    By jwapps,   
    • 2 replies
    • 1.6k views

  6. [Solved] Cannot remove alias on Johnny

    By Guest cmurphy,
    • 3 replies
    • 632 views
    • Guest
    • Guest

  7. Unable to create an Addon domain on Johnny server

    By seintitus,
    • 2 replies
    • 733 views

  8. I don't get where or how to use nameservers...

    By auxilor,
    • 1 reply
    • 454 views

  9. [Solved] Failed activation on Tommy after donation

    By lstest,   
    • 2 replies
    • 1.5k views

  10. [Answered] Cron job python and discord.py

    By geozz,   
    • 10 replies
    • 3.7k views

  11. Error logs when executing python

    By rossocor,
    • 3 replies
    • 840 views

  12. Domain Name Problem

    By gitsudo,   
    • 5 replies
    • 1.4k views

  13. help

    By fsstudio,
    • 2 replies
    • 551 views

  14. Would moving from Ricky to Tommy improve Server Response Time?

    By kjwed,
    • 11 replies
    • 1.2k views

  15. Can't Find .htaccess file in public_html

    By lemonion2,
    • 4 replies
    • 969 views
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