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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.7k
    posts

9,506 topics in this forum

  1. [Solved] My backend is not found on Tommy, but it's deployed

    By cridus,
    • 2 replies
    • 575 views

  2. [Solved] Cloudflare Error 502 for specific files

    By piltonca,
    • 11 replies
    • 1.4k views

  3. Any hope for Johnny ?

    By neotruss,
    • 1 reply
    • 561 views

  4. [Solved] Deploy Java Project

    By tonububt,   
    • 1 reply
    • 1.4k views

  5. [Solved] "Suspended: rpedrosa"

    By rpedrosa,   
    • 1 reply
    • 794 views

  6. [Solved] switch to tommy

    By yamutha,
    • 5 replies
    • 967 views

  7. Account access problem

    By aquaali,
    • 6 replies
    • 1k views

  8. Account login problem

    By espdiego,
    • 1 reply
    • 596 views

  9. Two Factor Authentication 1 2

    By Guest DmC,
    • 17 replies
    • 2.1k views

  10. Remove all addon domains

    By bfaschat,   
    • 1 reply
    • 1.1k views

  11. [Solved] Problem adding domain

    By muno,
    • 2 replies
    • 660 views

  12. My Website not responding

    By subodhc,   
    • 2 replies
    • 1k views

  13. Double space?

    By Guest DmC,
    • 1 reply
    • 534 views

  14. Database problem

    By aquaali,
    • 1 reply
    • 653 views

  15. New Account on the Tommy Server?

    By Goonies,
    • 10 replies
    • 1.1k views
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