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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    6k
    posts

10097 topics in this forum

  1. [Solved] Access Denied PHPMyAdmin

    By vincent4,
    • 3 replies
    • 1.2k views

  2. [Solved] I need python hosting

    By melvinberly,
    • 3 replies
    • 752 views

  3. [Solved] ADD A NEW DOMAIN

    By emmanuelfosso205,
    • 3 replies
    • 403 views

  4. 500 Internal Server Error

    By foster,
    • 3 replies
    • 996 views

  5. [Solved] Changing Servers

    By archer49,
    • 3 replies
    • 959 views

  6. Username change

    By Flaze,
    • 3 replies
    • 1.1k views

  7. [Solved] Can't Change Main Domain

    By awal1,
    • 3 replies
    • 943 views

  8. [Inactive] Signup Didn't Work?

    By forrestt,
    • 3 replies
    • 1k views

  9. Graylisting

    By Guest DmC,
    • 3 replies
    • 631 views

  10. [Solved] Account Mia

    By gameotm9,
    • 3 replies
    • 1.5k views

  11. [Solved] Donation

    By lucash,
    • 3 replies
    • 1k views

  12. [Solved] Request for outbound port allow

    By logdog,
    • 3 replies
    • 988 views

  13. [Solved] CloudFlare Origin Server certificates

    By ballagyr,
    • 3 replies
    • 820 views

  14. Rebuild VPS

    By einsmusk,
    • 3 replies
    • 507 views

  15. HelioHost Account Queued

    By will_fire,
    • 3 replies
    • 1.3k views
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