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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.9k
    posts

9957 topics in this forum

  1. [Solved] Please move my account to Tommy server

    By romany,
    • 3 replies
    • 963 views

  2. [Solved] Unable to load the web page of my domain using external DNS

    By addiesam,
    • 3 replies
    • 917 views

  3. update

    By bawanthabe,   
    • 3 replies
    • 892 views

  4. Can't open file...

    By Jane,
    • 3 replies
    • 7.6k views
    • jje
    • jje

  5. mysql remote access issue

    By lirn,
    • 3 replies
    • 848 views

  6. [Solved] Remote Mysql Connection Problem

    By dt340a,   
    • 3 replies
    • 1.6k views

  7. [Solved] Can't Add Access Host

    By Eshkation,   
    • 3 replies
    • 1.8k views

  8. Account archived

    By tulsi,
    • 3 replies
    • 873 views

  9. Server migration

    By aquaali,
    • 3 replies
    • 1k views

  10. [Solved] Login Help

    By RH9,
    • 3 replies
    • 1.3k views
    • RH9
    • RH9

  11. [Solved] Hi! Pls. change my(tamsgyurik078) main domain!

    By tamsgyurik078,   
    • 3 replies
    • 726 views

  12. [Solved] Problematic digital certificate

    By zeldafan,
    • 3 replies
    • 693 views

  13. [Solved] One more domain please

    By philipesouza,
    • 3 replies
    • 514 views

  14. [Solved] Request Enable Autossl For Tommy

    By miwilc,
    • 3 replies
    • 769 views

  15. [Solved] Pls unarchieve my account

    By Seekier,
    • 3 replies
    • 946 views
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