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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.1k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.2k
    posts

8,493 topics in this forum

  1. [Answered] 500 Internal Server Error

    By lazy123,
    • 3 replies
    • 669 views

  2. You must enable the intl extension to use the script. Please ask your hosting company to enable it. solve this probleme

    By pranit12,   
    • 1 reply
    • 669 views

  3. Email status after cpanel collapsed

    By fuzmic,
    • 3 replies
    • 669 views

  4. [Solved] Second Website On The Same Account

    By juris,
    • 2 replies
    • 669 views

  5. [Solved] Invitation Sent received and not working (ID:philip1)

    By philip888,
    • 5 replies
    • 669 views

  6. Directory ,'/tmp/fs_Sessions/' Is Not Writable Or Readable By The Php User

    By anush,   
    • 2 replies
    • 668 views

  7. [Solved] Freenom Domain Nameservers

    By wrenaud,
    • 4 replies
    • 668 views

  8. change main domain name

    By shinbi,
    • 1 reply
    • 668 views

  9. Dedicated Ip Address

    By drstange,   
    • 1 reply
    • 667 views

  10. Unblock Ip

    By fabri,
    • 4 replies
    • 667 views

  11. [Solved] Always Waiting For Domain Taking Effects

    By johannsdiary,   
    • 1 reply
    • 667 views

  12. Redirecting only with WWW

    By ASF-LWB,
    • 2 replies
    • 667 views

  13. I Cannot Login To cPanel

    By acfc,
    • 0 replies
    • 666 views

  14. [Solved] Change Free.heliohost.org Domain To Private Domain

    By rsmartapps,
    • 3 replies
    • 666 views

  15. Fantastico SMF install error

    By Sarev0k,
    • 1 reply
    • 666 views
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