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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.7k
    posts

9,657 topics in this forum

  1. [Answered] Spaceship (<=>) operator not working on PHP7.2 (ea-php72)

    By sagnik,
    • 7 replies
    • 2.3k views

  2. [Solved] My website has been down for 19 hours. Can someone please take a look?

    By ukalumni,   
    • 1 reply
    • 911 views

  3. [Solved] please move to tommy

    By teecmo,
    • 5 replies
    • 1k views

  4. [Solved] Archive Account

    By phb553j6,
    • 2 replies
    • 784 views

  5. [Solved] access denied to database

    By rohanawaw,
    • 7 replies
    • 2.3k views

  6. hey how i access to cPanel ??

    By gabbou,
    • 2 replies
    • 742 views

  7. [Solved] Disk Space

    By drobin,
    • 2 replies
    • 1.8k views

  8. [Solved] PHP.INI

    By miked2155,
    • 1 reply
    • 910 views

  9. [Solved] Qeued Account

    By omay,
    • 1 reply
    • 623 views

  10. [Solved] Error 500

    By allwayst,
    • 2 replies
    • 789 views

  11. [Solved] Move My Server to Tommy

    By arunabh1,
    • 2 replies
    • 748 views

  12. [Solved] Elmy Move To Tommy

    By elmy,
    • 1 reply
    • 641 views

  13. [Solved] Move server to Tommy

    By Guest snowm,
    • 3 replies
    • 758 views

  14. [Solved] Main Domain Change

    By chums,   
    • 3 replies
    • 2.1k views

  15. [Solved] please do not suspend me again

    By djamell,
    • 1 reply
    • 722 views
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