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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.6k
    posts

9,299 topics in this forum

  1. unable to find my page through URL

    By ticketb,   
    • 2 replies
    • 647 views

  2. SSL Fails when WWW is appended to site domain

    By space2018,
    • 5 replies
    • 1k views

  3. [Solved] Account Suspended after renewal

    By blubbers,
    • 2 replies
    • 398 views

  4. Account suspension due to inactivity

    By rajdis,   
    • 4 replies
    • 1.6k views

  5. [Solved] My account got archived due to inactivity

    By stnby,   
    • 2 replies
    • 1k views

  6. Connecting to MySql from Web application

    By tssinfo,   
    • 1 reply
    • 557 views

  7. [Solved] Donated, but Tommy invitation email "code is invalid"

    By gawmonster,
    • 0 replies
    • 756 views

  8. [Solved] Subdomain Control Error

    By ziad87,
    • 3 replies
    • 901 views

  9. [Solved] error server

    By gabotopuro7,
    • 1 reply
    • 444 views

  10. Error (XID x68mdc)

    By ardent,   
    • 3 replies
    • 1.4k views

  11. Partnership with Heliohost

    By sagnik,
    • 0 replies
    • 492 views

  12. Donation sent, delete Johnny account, invite for Ricky/Tommy

    By appfinch,
    • 2 replies
    • 441 views

  13. [Solved] unarchive my Account

    By rbhushan,
    • 4 replies
    • 534 views

  14. [Solved] Account Delete Request

    By rmurthy,   
    • 7 replies
    • 1.7k views

  15. [Solved] Un-archived my account

    By saqib444,   
    • 3 replies
    • 819 views
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