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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.7k
    posts

9,445 topics in this forum

  1. [Solved] PHP.INI

    By miked2155,
    • 1 reply
    • 844 views

  2. [Solved] Qeued Account

    By omay,
    • 1 reply
    • 555 views

  3. [Solved] Error 500

    By allwayst,
    • 2 replies
    • 727 views

  4. [Solved] Move My Server to Tommy

    By arunabh1,
    • 2 replies
    • 652 views

  5. [Solved] Elmy Move To Tommy

    By elmy,
    • 1 reply
    • 590 views

  6. [Solved] Move server to Tommy

    By Guest snowm,
    • 3 replies
    • 685 views

  7. [Solved] Main Domain Change

    By chums,   
    • 3 replies
    • 1.9k views

  8. [Solved] please do not suspend me again

    By djamell,
    • 1 reply
    • 651 views

  9. [Solved] Can't log in/can't change password

    By gawmonster,
    • 2 replies
    • 805 views

  10. [Solved] HelioHost has not gotten about to installing and configuring please help

    By kazirock,
    • 1 reply
    • 844 views

  11. 404

    By pamlaw20,
    • 1 reply
    • 431 views

  12. [Solved] Invalid Login

    By rbahar71,
    • 1 reply
    • 622 views

  13. [Solved] help can't run python script

    By belheart,
    • 3 replies
    • 928 views

  14. [Solved] Account Reactivation

    By creeper,
    • 2 replies
    • 650 views

  15. java installation request queue

    By jmoseaol,   
    • 3 replies
    • 1.2k views
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