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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.6k
    posts

9,299 topics in this forum

  1. [Solved] Error creating Postgres database

    By rsribeir,   
    • 1 reply
    • 862 views

  2. Get HelioNet account renamed

    By eggcite,
    • 2 replies
    • 580 views

  3. [Donation Issue] Never got my link

    By gaming,
    • 1 reply
    • 676 views

  4. [Support] Domain Not Working

    By gaming,
    • 3 replies
    • 635 views

  5. [Solved] Account creation deleted

    By batti74,
    • 6 replies
    • 889 views

  6. couple of things..

    By skully,
    • 5 replies
    • 1.1k views

  7. [Solved] Move request to Tommy

    By igoreck,
    • 6 replies
    • 749 views

  8. Remote access to PostgreSQL

    By ptomaine,
    • 1 reply
    • 445 views

  9. Deploying Java .jar application

    By greenfo,
    • 2 replies
    • 460 views

  10. Request for Asp.net installation/deployment

    By sam96181,
    • 1 reply
    • 677 views

  11. [Solved] my site say ERR_CONNECTION_RESET

    By alein,
    • 5 replies
    • 1k views

  12. [Solved] Pls activate my Account on Tommy - I DONATED

    By kapilm12,
    • 5 replies
    • 541 views

  13. [Solved] can you deploy schools_management_system.war

    By tafimbir,   
    • 1 reply
    • 899 views

  14. [Solved] Request for .war deploy

    By tafimbir,   
    • 1 reply
    • 899 views

  15. [Solved] move account

    By secege,
    • 2 replies
    • 537 views
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