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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.5k
    posts

9,128 topics in this forum

  1. [Solved] Can't park my domain

    By pirataze,   
    • 2 replies
    • 1k views

  2. [Solved] Account Status Inactivity

    By chryspl,
    • 2 replies
    • 413 views

  3. Unable to create new database

    By phantom666,   
    • 7 replies
    • 1.3k views

  4. SSL Certificate resets to self-signed every ~24 hours

    By smartmc,
    • 3 replies
    • 838 views

  5. SSL problem

    By rajdis,   
    • 9 replies
    • 2.2k views

  6. [Solved] php Myadmin mysql

    By chanders,   
    • 2 replies
    • 772 views

  7. Softaculous Error: "Installation already exists". Really???

    By webdevsemo,
    • 5 replies
    • 721 views

  8. Mysql Database Offline

    By Incompancest,
    • 2 replies
    • 465 views

  9. [Solved] Primary Domain Name Change Request, TOMMY

    By webdevsemo,
    • 2 replies
    • 501 views

  10. [Solved] Request: Remove java request from queue

    By etilk,   
    • 1 reply
    • 939 views

  11. Exception while GET request to HTTPS site

    By thmuelle,
    • 2 replies
    • 612 views

  12. Johnny and account de-activation after 30 (or just 6) days

    By Piotr GRD,
    • 1 reply
    • 433 views

  13. [Solved] Site Internal 500 Error Occasionally & Slow

    By space2018,
    • 1 reply
    • 516 views

  14. [Solved] No AutoSSL option on Johnny?

    By Guest supericn,
    • 3 replies
    • 361 views

  15. There is a way to associate domain in Ricky

    By sadeso,   
    • 8 replies
    • 849 views
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