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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.6k
    posts

9,358 topics in this forum

  1. [Solved] PHP on Ricky returns 500 Internal Server Error

    By roebie,
    • 2 replies
    • 772 views

  2. [Solved] can not add addon domain

    By mrj,
    • 3 replies
    • 691 views

  3. Postgresql Access

    By joomleex,
    • 1 reply
    • 493 views

  4. [Solved] Cannot change my password

    By biggd,
    • 5 replies
    • 1k views

  5. [Solved] Could you please keep my account active!

    By vaninf,
    • 2 replies
    • 740 views

  6. [Solved] I failed to reset my password.

    By vaninf,
    • 1 reply
    • 683 views

  7. [Solved] Cannot Log In

    By heliomember,
    • 3 replies
    • 846 views

  8. [Solved] Have Serius problem

    By victord,
    • 5 replies
    • 1.2k views

  9. [Solved] FTP login

    By dl5ark1,
    • 1 reply
    • 768 views

  10. [Solved] Can't log In or reset my password

    By xonshiz,
    • 1 reply
    • 778 views

  11. [Solved] Cannot Login nor Reset Password

    By rocks,   
    • 0 replies
    • 997 views

  12. 404 error

    By mmansyur,
    • 1 reply
    • 492 views

  13. [Solved] PostgreSQL remote access

    By closer,   
    • 4 replies
    • 1.2k views

  14. [Solved] Is Cloudflare IP ranges blocked from accessing Tommy?

    By Guest DmC,
    • 2 replies
    • 787 views
    • Guest
    • Guest

  15. [Solved] Tommy Down (again)

    By Guest DmC,
    • 1 reply
    • 591 views
    • Guest
    • Guest
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