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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.5k
    posts

8,934 topics in this forum

  1. SSL problem

    By rajdis,   
    • 9 replies
    • 2k views

  2. [Solved] php Myadmin mysql

    By chanders,   
    • 2 replies
    • 726 views

  3. Softaculous Error: "Installation already exists". Really???

    By webdevsemo,
    • 5 replies
    • 664 views

  4. Mysql Database Offline

    By Incompancest,
    • 2 replies
    • 425 views

  5. [Solved] Primary Domain Name Change Request, TOMMY

    By webdevsemo,
    • 2 replies
    • 467 views

  6. [Solved] Request: Remove java request from queue

    By etilk,   
    • 1 reply
    • 902 views

  7. Exception while GET request to HTTPS site

    By thmuelle,
    • 2 replies
    • 579 views

  8. Johnny and account de-activation after 30 (or just 6) days

    By Piotr GRD,
    • 1 reply
    • 398 views

  9. [Solved] Site Internal 500 Error Occasionally & Slow

    By space2018,
    • 1 reply
    • 477 views

  10. [Solved] No AutoSSL option on Johnny?

    By Guest supericn,
    • 3 replies
    • 337 views

  11. There is a way to associate domain in Ricky

    By sadeso,   
    • 8 replies
    • 770 views

  12. cPanel Sub-account login problem

    By rajdis,   
    • 1 reply
    • 3.1k views

  13. Close my forum account

    By Guest warinca,
    • 1 reply
    • 267 views

  14. [Solved] Double Storage

    By DmC,
    • 4 replies
    • 553 views

  15. Old username/domain no longer available after suspension, few Qs

    By jcook,   
    • 3 replies
    • 1.1k views
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