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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.5k
    posts

9,127 topics in this forum

  1. [Solved] delete my domain from record dns

    By dysiweb,
    • 5 replies
    • 855 views

  2. [Answered] Spaceship (<=>) operator not working on PHP7.2 (ea-php72)

    By sagnik,
    • 7 replies
    • 2k views

  3. [Solved] My website has been down for 19 hours. Can someone please take a look?

    By ukalumni,   
    • 1 reply
    • 761 views

  4. [Solved] please move to tommy

    By teecmo,
    • 5 replies
    • 809 views

  5. [Solved] Archive Account

    By phb553j6,
    • 2 replies
    • 614 views

  6. [Solved] access denied to database

    By rohanawaw,
    • 7 replies
    • 1.9k views

  7. hey how i access to cPanel ??

    By gabbou,
    • 2 replies
    • 588 views

  8. [Solved] Disk Space

    By drobin,
    • 2 replies
    • 1.6k views

  9. [Solved] PHP.INI

    By miked2155,
    • 1 reply
    • 753 views

  10. [Solved] Qeued Account

    By omay,
    • 1 reply
    • 475 views

  11. [Solved] Error 500

    By allwayst,
    • 2 replies
    • 632 views

  12. [Solved] Move My Server to Tommy

    By arunabh1,
    • 2 replies
    • 555 views

  13. [Solved] Elmy Move To Tommy

    By elmy,
    • 1 reply
    • 512 views

  14. [Solved] Move server to Tommy

    By Guest snowm,
    • 3 replies
    • 594 views

  15. [Solved] Main Domain Change

    By chums,   
    • 3 replies
    • 1.7k views
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