Jump to content

Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.7k
    posts

9,504 topics in this forum

  1. new account after tommy shutdown

    By juris,
    • 1 reply
    • 698 views

  2. Microweber Install (Softaculous)...

    By skullys,
    • 0 replies
    • 520 views

  3. Username change

    By infantex,   
    • 2 replies
    • 893 views

  4. Invalid certificate when email checks on Johnny

    By biggd,
    • 2 replies
    • 730 views

  5. [Solved] Delete ikk157

    By ikk157,
    • 7 replies
    • 1.4k views

  6. [Solved] Need admin to unarchive my account.

    By johninc,
    • 3 replies
    • 666 views

  7. [Solved] Was getting' Username not available' now getting 'Invalid Code'

    By strayer,
    • 4 replies
    • 865 views

  8. No Backup - how can I have my old site online again?

    By arkham19,
    • 1 reply
    • 696 views

  9. [Solved] domain cody.heliohost.org exists on ns2.heliohost but not ns1

    By mailftp,   
    • 1 reply
    • 752 views

  10. [Solved] Storage space and forum username

    By c2s,
    • 3 replies
    • 936 views

  11. [Solved] unarchive my account

    By saurabh0,   
    • 2 replies
    • 883 views

  12. Changing domain name of website

    By munny,   
    • 1 reply
    • 1.1k views

  13. [Solved] Account Queued

    By munny,   
    • 3 replies
    • 1.3k views

  14. [Solved] Invitation Sent received and not working (ID:philip1)

    By philip888,
    • 5 replies
    • 1k views

  15. [Solved] New Issues at New Tommy

    By fuzmic,   
    • 6 replies
    • 995 views
×
×
  • Create New...