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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.5k
    posts

8,984 topics in this forum

  1. [Solved] Unable to access cPanel

    By Sn1F3rt,
    • 2 replies
    • 647 views

  2. [Solved] server stopped working

    By hauffman,
    • 7 replies
    • 819 views

  3. Forum Stuck on Mobile View

    By Flaze,
    • 4 replies
    • 720 views

  4. [Solved] Account Archived: pamonitp

    By Pamonit,
    • 2 replies
    • 538 views

  5. mysql remote access issue

    By lirn,
    • 3 replies
    • 564 views

  6. [Solved] I cannot use the Tommy server now

    By lirn,
    • 1 reply
    • 471 views

  7. [Solved] suspended

    By mrakash,
    • 2 replies
    • 494 views

  8. [Solved] Prestashop 1.7.5 runs out of memory

    By zweris,
    • 9 replies
    • 2.4k views

  9. can't bring up cpanel on tommy

    By hqcfp,
    • 1 reply
    • 506 views

  10. [Solved] Postgresql remote access

    By roebie,   
    • 1 reply
    • 969 views

  11. [Solved] Disable Java on my account

    By Guest icn,
    • 1 reply
    • 381 views

  12. [Solved] PHP on Ricky returns 500 Internal Server Error

    By roebie,
    • 2 replies
    • 653 views

  13. [Solved] can not add addon domain

    By mrj,
    • 3 replies
    • 574 views

  14. Postgresql Access

    By joomleex,
    • 1 reply
    • 410 views

  15. [Solved] Cannot change my password

    By biggd,
    • 5 replies
    • 864 views
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