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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.1k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.3k
    posts

8,613 topics in this forum

  1. dns

    By nyten,
    • 1 reply
    • 396 views

  2. [Solved] Help with new account

    By jaybird2,
    • 5 replies
    • 656 views

  3. Email Issue

    By omarion4,
    • 0 replies
    • 375 views

  4. ARCHIVED IN DATABASE

    By sanoent,
    • 1 reply
    • 204 views

  5. [Solved] Can't park my domain

    By pirataze,   
    • 2 replies
    • 929 views

  6. [Solved] Account Status Inactivity

    By chryspl,
    • 2 replies
    • 303 views

  7. Unable to create new database

    By phantom666,   
    • 7 replies
    • 1k views

  8. SSL Certificate resets to self-signed every ~24 hours

    By smartmc,
    • 3 replies
    • 593 views

  9. SSL problem

    By rajdis,   
    • 9 replies
    • 1.8k views

  10. [Solved] php Myadmin mysql

    By chanders,   
    • 2 replies
    • 650 views

  11. Softaculous Error: "Installation already exists". Really???

    By webdevsemo,
    • 5 replies
    • 606 views

  12. Mysql Database Offline

    By Incompancest,
    • 2 replies
    • 374 views

  13. [Solved] Primary Domain Name Change Request, TOMMY

    By webdevsemo,
    • 2 replies
    • 413 views

  14. [Solved] Request: Remove java request from queue

    By etilk,   
    • 1 reply
    • 830 views

  15. Exception while GET request to HTTPS site

    By thmuelle,
    • 2 replies
    • 525 views
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