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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.5k
    posts

9,120 topics in this forum

  1. [Solved] Ricky status 1 2

    By jbbdude,
    • 15 replies
    • 1.9k views

  2. [Solved] Tommy account

    By matyka,
    • 2 replies
    • 561 views

  3. Move my account from Johnny to Tommy

    By rkaasi,
    • 4 replies
    • 706 views

  4. [Pending] Account deleted, need backup of MySql Database

    By mdiary,
    • 2 replies
    • 598 views

  5. [Solved] Tommy Backup

    By PCBSunbird,   
    • 10 replies
    • 1.5k views

  6. [Solved] [DNS] Ricky Invite request

    By vnsmes,
    • 5 replies
    • 858 views

  7. [Solved] Can I Do Anything to Get my Page Up?

    By lgpchelp,
    • 1 reply
    • 448 views

  8. [Solved] Now I can't access the server and my website any more 1 2

    By roguitar,   
    • 19 replies
    • 3k views

  9. [Pending] error 500 with Django and Mysql

    By shniper,   
    • 2 replies
    • 1.5k views

  10. [Solved] Account Queued

    By blackbos,
    • 7 replies
    • 876 views

  11. [Solved] Can't access server and transfer files via FTP 1 2

    By roguitar,   
    • 16 replies
    • 3.8k views

  12. [Solved] Free Up Username

    By Lounger2,
    • 3 replies
    • 592 views

  13. [Solved] missing backup mail tommy

    By fencer84,
    • 5 replies
    • 736 views

  14. [Solved] Re-create domain on Johnny 1 2

    By shuffly2,   
    • 16 replies
    • 2.6k views

  15. [Solved] Changing server time zone

    By roguitar,   
    • 7 replies
    • 1.6k views
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