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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.4k
    posts

8,900 topics in this forum

  1. 403 forbidden error

    By xeirn,
    • 8 replies
    • 896 views

  2. Moving my site to heliohost

    By Amoss,
    • 4 replies
    • 740 views

  3. [Solved] Domain Change Request

    By mrj,
    • 2 replies
    • 521 views
    • mrj
    • mrj

  4. Can i change domain?

    By temunum,
    • 2 replies
    • 540 views

  5. [Solved] Can't login to account

    By mrj,
    • 1 reply
    • 612 views

  6. [Solved] Archieved account Username "rajapp"

    By sanchits,
    • 3 replies
    • 704 views

  7. [Solved] Change username

    By Sn1F3rt,
    • 14 replies
    • 1.5k views

  8. Delete account

    By Sn1F3rt,
    • 1 reply
    • 620 views

  9. [Solved] Server Move Request

    By jonaskp,
    • 5 replies
    • 666 views

  10. Unarchive my account

    By aniruddh,
    • 5 replies
    • 700 views

  11. [Solved] Where to put a text file for the WAR to read?

    By Amoss,
    • 4 replies
    • 672 views

  12. Doubts about an error

    By gijonsesale,
    • 5 replies
    • 872 views

  13. Installing Python Modules requests and bs4

    By c.xyz,   
    • 1 reply
    • 1k views

  14. [Solved] Account Archived

    By cpx0rpc,
    • 2 replies
    • 443 views

  15. DNS

    By justwolf,
    • 1 reply
    • 471 views
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