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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.1k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.2k
    posts

8,541 topics in this forum

  1. Wiki Access Requests

    By wolstech,   
    • 2 replies
    • 1.9k views

  2. [Solved] Can u delete my account

    By bobdick0,
    • 2 replies
    • 406 views

  3. [Solved] Request Account Deletion

    By bobdick3,
    • 2 replies
    • 526 views

  4. Kill TLS 1.0 on all helio servers (and maybe test with 1.3)

    By DmC,
    • 0 replies
    • 362 views

  5. [Solved] Tommy is down

    By dl5ark1,
    • 1 reply
    • 443 views

  6. Question about DNS

    By torels2,   
    • 1 reply
    • 1.6k views

  7. Problem in Login(Tommy Server)

    By thakurs,   
    • 4 replies
    • 3.9k views

  8. GWT Java app

    By fjmduran,   
    • 0 replies
    • 524 views

  9. [Solved] Tommy is Down

    By mrj,
    • 1 reply
    • 363 views

  10. [Solved] My website isn't working

    By skooble,
    • 1 reply
    • 408 views

  11. Problem with access

    By mattia95,   
    • 2 replies
    • 994 views

  12. please unarchive my account，thanks.

    By nanseqv,
    • 2 replies
    • 375 views

  13. [Solved] mod_deflate seems not working for me

    By mrj,
    • 2 replies
    • 463 views

  14. Request to connect addon domain - surajkumar.cf

    By surajban,
    • 2 replies
    • 231 views

  15. Databases and Users in phpMyAdmin

    By ardent,   
    • 4 replies
    • 1.6k views
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