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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.5k
    posts

8,982 topics in this forum

  1. [Solved] Procrastination and Confusion: DNS Issues

    By xohmz,
    • 2 replies
    • 529 views

  2. Did someone access my email?

    By badrihippo,   
    • 4 replies
    • 1.5k views

  3. [Solved] JSONB in PostgreSQL?

    By usatt,
    • 1 reply
    • 471 views

  4. [Solved] Tommy invite (for another user)

    By vanisk,   
    • 4 replies
    • 1k views

  5. cleanup of old domains from the cluster

    By damnu,   
    • 11 replies
    • 1.4k views

  6. [Solved] re-installing Perl Modules on Tommy

    By michelc,   
    • 2 replies
    • 1.1k views

  7. [Solved] admin please unarchive my account.

    By smit108,   
    • 2 replies
    • 818 views

  8. [Solved] Wrong site

    By vebotv,
    • 3 replies
    • 533 views

  9. Restore backtup to Tommy Server

    By icgit2,
    • 2 replies
    • 663 views

  10. Damnu Account

    By damnu,
    • 1 reply
    • 534 views

  11. [Solved] Mail server settings.

    By r0nmlt,   
    • 12 replies
    • 2.3k views

  12. [Solved] Tommy MySQL Max User Connection

    By rk4,
    • 5 replies
    • 648 views

  13. Multiple sites?

    By jounipoh,
    • 7 replies
    • 1.4k views

  14. [Solved] Tommy invite

    By spiro,
    • 3 replies
    • 576 views

  15. [Solved] Owncloud needs php extensions

    By Guest snowm,
    • 4 replies
    • 674 views
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