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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.6k
    posts

9,307 topics in this forum

  1. [Solved] Request for installing gmp extension

    By mrj,
    • 6 replies
    • 1.1k views

  2. Moving request: Johnny to Tommy

    By sinju,
    • 1 reply
    • 485 views

  3. Error migrating WordPress website

    By jon82t,   
    • 2 replies
    • 875 views

  4. Move Request From Johnny To Tommy

    By yaca,
    • 1 reply
    • 583 views

  5. CORS Issue even after adding required headers

    By recalasd,   
    • 2 replies
    • 939 views

  6. [Solved] Upgrade SQL Server

    By psalmite,
    • 2 replies
    • 655 views

  7. jpmveneracion.com problems

    By jpx3m.com,
    • 3 replies
    • 654 views

  8. [Solved] Unarchive: Juplay.me

    By juplay,
    • 1 reply
    • 514 views

  9. [Solved] Websites down very frequently 1 2

    By life,   
    • 21 replies
    • 3k views

  10. Luckperms

    By hotmaila,   
    • 8 replies
    • 1.1k views

  11. [Solved] Create New Account

    By leaodev,
    • 1 reply
    • 518 views

  12. [Solved] Move Request From Johnny To Tommy

    By niemen,
    • 2 replies
    • 657 views

  13. Tommy is returning 522 most of the time

    By mrj,
    • 1 reply
    • 623 views

  14. [Solved] AutoSSL - assistance needed.

    By azclubco,
    • 2 replies
    • 489 views

  15. Windows cannot access //johnny.heliohost.org@SSL@2078

    By extremeplayer32,
    • 3 replies
    • 994 views
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