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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.6k
    posts

9,235 topics in this forum

  1. [Solved] SSL request on equivalent subdomain to addon domain

    By forlorn,   
    • 2 replies
    • 1.2k views

  2. [Solved] Privacy Error Potential Security Risk

    By trvricks,   
    • 1 reply
    • 852 views

  3. [Solved] Secure Connection Failed

    By trvricks,   
    • 2 replies
    • 755 views

  4. ASP Hosting

    By claudemi,   
    • 8 replies
    • 928 views

  5. [Solved] Creating a database through SQL commands

    By orange77,   
    • 2 replies
    • 1.2k views

  6. [Solved] request for my account to be moved to Tommy server

    By lbchanjr,
    • 3 replies
    • 707 views

  7. [Solved] Asp core support request

    By shahabou,
    • 1 reply
    • 540 views

  8. [Inactive] SSL cert on Lily

    By nmesisca,   
    • 1 reply
    • 543 views

  9. [Inactive] Internal Server Error

    By pvoadmin,   
    • 1 reply
    • 1k views

  10. [Inactive] About Auto SSL on Addon Domain on Ricky Server Still Not Activated

    By byeyoubp,
    • 1 reply
    • 605 views

  11. [Inactive] STFP failing

    By esdpro18,
    • 6 replies
    • 800 views

  12. [Solved] PostgreSQL Database Version Upgrade

    By barakagb,   
    • 2 replies
    • 838 views

  13. [Solved] Domain moved, still resolving to HH

    By Guest yikes,
    • 2 replies
    • 515 views
    • Guest
    • Guest

  14. [Solved] Search engine ranking: advice request

    By hrts,
    • 1 reply
    • 553 views

  15. [Solved] Unarchive account

    By devmil18,
    • 1 reply
    • 542 views
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