Jump to content

Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    6k
    posts

  4. Email Support

    Users who wish to receive support via email can send their emails to support@heliohost.org and they will automatically be posted here for our volunteers to respond to. Direct posting is disabled.

    3.7k
    posts

10094 topics in this forum

  1. [Solved] Queued: Hh_Adaksm Http://64.62.211.131

    By adaksm,
    • 4 replies
    • 827 views

  2. Can't remove addon domains (not even visible to delete) !

    By suror,   
    • 4 replies
    • 1.6k views

  3. Testing python script example from Kurose

    By jfbarbos,   
    • 4 replies
    • 1.5k views

  4. Databases and Users in phpMyAdmin

    By ardent,   
    • 4 replies
    • 2.6k views

  5. Plesk ETA info

    By fuzmic,
    • 4 replies
    • 1k views

  6. [Solved] Stevie Server Not Working

    By tumblegamer,
    • 4 replies
    • 989 views

  7. Im moving back! Yay!

    By Guest snowm,
    • 4 replies
    • 873 views
    • Guest
    • Guest

  8. Account suspended

    By okschool,
    • 4 replies
    • 1.6k views

  9. Internal Server Error and Cannot Display Page errors

    By miltonreck,
    • 4 replies
    • 1.5k views

  10. Unable To Renew Hosting Plan

    By AllegraSkye,
    • 4 replies
    • 892 views

  11. [Solved] can not access my account

    By cabum,
    • 4 replies
    • 1.3k views

  12. ImageMagick paths

    By my18friends,
    • 4 replies
    • 2.2k views

  13. Request: Update Phpmyadmin Scripts For Steive And Johonny

    By uzair,   
    • 4 replies
    • 1.9k views

  14. [Solved] Could you add my domain please.

    By marckeeley,
    • 4 replies
    • 849 views

  15. [Solved] 403 Errors on HTML file - file permissions fixed, but error continues

    By TheRamblingTy,
    • 4 replies
    • 1k views
×
×
  • Create New...