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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.8k
    posts

9942 topics in this forum

  1. [Solved] Change a php setting for my Account

    By mrj,
    • 2 replies
    • 973 views

  2. Wordpress In Not Working !

    By bawanthabe,
    • 2 replies
    • 633 views

  3. [Solved] add mstn.helioho.st subdomain

    By realvanyek,
    • 1 reply
    • 620 views

  4. [Solved] Website showing Default web server Page

    By codename25,
    • 3 replies
    • 885 views

  5. [Solved] Need Re Invite Code For Plesk

    By ilhamgis,
    • 1 reply
    • 479 views

  6. [Solved] Account Reset request

    By elkhaddir,
    • 1 reply
    • 589 views

  7. [Solved] I would like to add domain

    By miqbala,
    • 1 reply
    • 494 views

  8. a few questions...

    By christian3137,
    • 2 replies
    • 571 views

  9. [Solved] ADDING A NEW DOMAIN

    By baymin,
    • 1 reply
    • 540 views

  10. [Solved] Forgot password

    By laiyuantemp,
    • 1 reply
    • 510 views

  11. [Solved] Change domain name

    By wizardin,
    • 2 replies
    • 494 views

  12. [Solved] Add domain name application

    By freepayzz,
    • 1 reply
    • 533 views

  13. [Solved] Question regarding my main daskunk.heliohost.org domain

    By daskunk,
    • 13 replies
    • 1.9k views

  14. [Solved] Reset password

    By Tyra Misoux,
    • 8 replies
    • 1.1k views

  15. [Solved] I forgot my account password

    By muneeromran2001,
    • 3 replies
    • 560 views
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