Jump to content

Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    6k
    posts

  4. Email Support

    Users who wish to receive support via email can send their emails to support@heliohost.org and they will automatically be posted here for our volunteers to respond to. Direct posting is disabled.

    3.7k
    posts

10094 topics in this forum

  1. [Solved] I want to register a domain

    By jnreyy,
    • 2 replies
    • 648 views

  2. [Solved] Additional Domain and SubDomain

    By danangwhariyadi,
    • 2 replies
    • 503 views

  3. [Solved] subdomain not working

    By boylansr,
    • 2 replies
    • 683 views

  4. Request to add subdomain

    By szhiro,
    • 2 replies
    • 717 views

  5. [Solved] Change MAIN DOMAIN and add domain inside the newly changed domain

    By websys,   
    • 3 replies
    • 812 views

  6. pedido de ajuda

    By Nanizinha,
    • 0 replies
    • 302 views

  7. [Solved] redirects to login_up.php on some users

    By psn09999,
    • 5 replies
    • 979 views

  8. [Solved] Node.Js not work

    By comics,   
    • 1 reply
    • 661 views

  9. Pointing fresh domain name ?

    By rvb,   
    • 8 replies
    • 1.4k views

  10. [Solved] Change main domain

    By Felipe Paes,
    • 1 reply
    • 483 views

  11. [Solved] i want change my domain

    By psn09999,
    • 9 replies
    • 1.4k views

  12. Account Load Reduction

    By softspider,
    • 2 replies
    • 718 views

  13. Request to Configure DNS

    By keicas09,
    • 0 replies
    • 517 views

  14. [Solved] subdomain

    By boylansr,
    • 1 reply
    • 461 views

  15. [Solved] New Main Domain and other domain

    By juanvp,
    • 2 replies
    • 681 views
×
×
  • Create New...