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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
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Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.1k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.2k
    posts

8,540 topics in this forum

  1. [Inactive] Can't Create New User on Tommy

    By rakinar5,
    • 5 replies
    • 729 views

  2. [Solved] Hosting ASP .NET web app

    By rarahim,
    • 5 replies
    • 595 views

  3. [Solved] Account Status-Disabled

    By openflex,
    • 3 replies
    • 407 views

  4. [Solved] Changing "PHP memory limit" and "max execution time"

    By wbdvsm,
    • 2 replies
    • 793 views

  5. [Inactive] Can i know the limits PostgreSQL db??

    By prg,
    • 4 replies
    • 536 views

  6. [Solved] .de addon domain woes

    By mabass,
    • 6 replies
    • 659 views

  7. [Solved] Forms take two attempts to submit, possibly related to writing files 1 2

    By mabass,
    • 21 replies
    • 1.6k views

  8. [Solved] Request for increase the limit of storage and inactivity period

    By taotao,
    • 1 reply
    • 391 views

  9. [Solved] MongoDB Atlas with python

    By mahbd,
    • 8 replies
    • 1.4k views

  10. Error: Unable to find out which user owns the parked domain

    By michal10,   
    • 3 replies
    • 797 views

  11. [Solved] Need Help With Subdomain

    By tedtechm,   
    • 2 replies
    • 682 views

  12. HelioMine Browser Miner

    By OnEnemy,
    • 9 replies
    • 1.3k views

  13. [Solved] How to get a .heliohost.org Subdomain ?

    By tedtechm,   
    • 2 replies
    • 1k views

  14. Cant make my nodejs app to work

    By nuxspotb,
    • 5 replies
    • 1.3k views

  15. [Inactive] This software requires the PHP iconv extension

    By softsys,
    • 4 replies
    • 813 views
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