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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.1k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.2k
    posts

8,541 topics in this forum

  1. [Solved] Help....

    By ryanc1256,
    • 5 replies
    • 296 views

  2. [Solved] moving to tommy

    By steven10,
    • 5 replies
    • 636 views

  3. [Solved] Addon Domain Unavailable

    By evezers2,   
    • 5 replies
    • 1.2k views

  4. How to change my main domain to a tld?

    By bluesinjid,
    • 5 replies
    • 1.3k views

  5. [SOLVED] Getting Cpanel Liscense Activation When Logging In

    By jammas12,
    • 5 replies
    • 873 views

  6. [Solved] Install Gem With Specific Version - Ruby On Rails

    By anonymousxxx,
    • 5 replies
    • 820 views

  7. [Solved] Please Install Exif File Format

    By sql96,   
    • 5 replies
    • 1.1k views

  8. My Domain in Ricky Does not Work

    By scrum,   
    • 5 replies
    • 1.2k views

  9. Java support removed from account

    By johnsanf13@gmail.com,
    • 5 replies
    • 546 views

  10. Error upon reactivation

    By Sentinel,
    • 5 replies
    • 1.3k views

  11. Free Up My Johnny Account

    By Luigi123,
    • 5 replies
    • 674 views

  12. Does HelioHost support @font-face?

    By jalpro,
    • 5 replies
    • 1.6k views

  13. [Inactive] Please Delete My Account

    By denimraider,
    • 5 replies
    • 532 views

  14. [Solved] SSL Not Configured error, even though it has been configured.

    By madspace,   
    • 5 replies
    • 935 views

  15. [Solved] Mysql Server Offline

    By niennasill,
    • 5 replies
    • 2.2k views
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