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Getting the same here, I'll escalate this so a root admin can investigate the issue.
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You don't have to use our nameservers. You just would need to set an A and AAAA record pointing to the server that your account is on.
- Today
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I could see that my account status should be Active in Plesk. But when I browsed the main domain (freddywan.helioho.st) with a browser it always showed as an inactive account and prompt me to renew the account. I followed the instruction but the situation just repeated. I also believe that the browser cache should have been cleared. Would you take a look and reactivate the account and main domain?
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i thought i had to use your guys nameservers and a Cloudflare Registrar doesn't let you do custom nameservers
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You can use any domain that you want.
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hello i want change my domain but i'm curious if i can use a Cloudflare Registrar domain name
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The additional CNAME record has been added. si7453205 14400 IN CNAME inbound.systeme.io.
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First I want to thank you for the previous help (post above this line) That made it. Now I need to configure more DNS records. Now I need to configure more records, please do not rewrite the previous ones, only add the ones below. There should be 6 cnames records in total, plus the _dmarc record. Same email: keidy@keimktafil.helioho.st DNS record type Name Value CNAME si7453205.keimktafil.helioho.st inbound.systeme.io CNAME systemeio1._domainkey.keimktafil.helioho.st key1.systeme.io CNAME systemeio2._domainkey.keimktafil.helioho.st key2.systeme.io TXT _dmarc v=DMARC1; p=none; rua=mailto:keidy@keimktafil.helioho.st Remember, do not delete the ones already configured, just add them. I really appreciate any help you can provide.
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pradeepsheoran20 joined the community
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Installed. You can see the current list of installed modules and their versions for Johnny's Python 3.10 with this link https://krydos2.heliohost.org/pyinfo/info3.10.py
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[Solved] Request to increase max upload size and add a subdomain
Krydos replied to Palpale's topic in Escalated Requests
The max upload size on the domain papale.my.id has been increased to 16 MB. DKIM, SPF, and DMARC have been set up for the domains plj.my.id and papale.my.id. We recommend sending a test email to https://www.mail-tester.com/ to make sure that everything is set up correctly. If you get less than a 10/10 score please post a link to the full report so we can help you fix any other issues that there may be. -
densovviktor joined the community
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b3t0r0ck joined the community
- Yesterday
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rnsei joined the community
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yoelirlin joined the community
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keicas09 started following [Solved] Configure DNS
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Thanks a lot. That made it. Now I need to configure more records, please do not rewrite the previous ones, just add the one's below. In total there should be 6 cnames records plus the _dmarc record. Same email: keidy@keimktafil.helioho.st DNS record type Name Value CNAME si7453205.keimktafil.helioho.st inbound.systeme.io CNAME systemeio1._domainkey.keimktafil.helioho.st key1.systeme.io CNAME systemeio2._domainkey.keimktafil.helioho.st key2.systeme.io TXT _dmarc v=DMARC1; p=none; rua=mailto:keidy@keimktafil.helioho.st Thanks in advance.
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This support request is being escalated to our root admins.
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Python modules request for softspider.heliohost.us, python 3.10; needs telebot v0.0.5 Thank you in advance
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softspider changed their profile photo
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muuminbaargeele1 joined the community
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softspider joined the community
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savingmexican joined the community
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john3yt joined the community
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I would like to add the dna-tree subdomain to my srboylan.com => dna-tree.srboylan.com, thanks, Samuel (boylansr@comcast.net).
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albertino joined the community
- Last week
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Thank You very much!
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Maracaibo.info is now your main domain and xn--mrida-bsa.com has been added as an addon domain.
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juanvp started following [Solved] New Main Domain and other domain
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Hello, people! My user name is juanvp I would like to set this domain name as Main Domain: Maracaibo.info And set this addon Domain: xn--mrida-bsa.com For both domains it's highly desirable to create www subdomains. And then redirect the www soubdomain to the Domain without www. I believe that after that, it will be possible for me to manage the things related to the https urls from cPanel. Thanks a lot in Advance for any help !
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juanvp changed their profile photo
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boylansr changed their profile photo
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Domain changed. Usernames cannot be changed without resetting your account.
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[Solved] Request to increase max upload size and add a subdomain
Palpale replied to Palpale's topic in Escalated Requests
set the max upload size on papale.my.id set the dkim on plj.my.id and papale.my.id -
My username is nextron, and the domain got created by same name nextron.helioho.st Can you please change my domain to be hm-blogideas.helioho.st can change the username too, if needed or can keep the same - my main request is to change the domain name. Thanks.
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Domain added. It may take up to 2 hours to work.
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Dear Sir/Madam Could you please add the domain zairadafni.gr to my account : adefe88 Thank you
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Thanks..
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Are site is beeing in sleep mode when inactive for few hours ?
Ookma-Kyi replied to dhananjaym182's topic in Questions
To my knowledge Heliohost does not put inactive sites to sleep until it gets traffic again.