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Just for future reference, I work on support requests by oldest response to newest response. So if you bump your thread it moves it to the bottom of my todo list.

I recalculated the usage and reactivated your account. Can you login now? Here is your current disk usage Backups 0 MB Emails .02 MB Files 350.17 MB Trash 0 MB Logs 1.33 MB PSQL 0 MB MySQL 31.49 MB Total 383.01 MB If you need more than 1000 MB you can upgrade your Tommy account up to 6000 MB for a one-time donation of $5 per 1000 MB. If you need more than 6000 MB you can get a VPS which start at 50 GB storage for $4 per month, up to 300 GB storage.

I guess I'll copy/paste the same answer that websys didn't read twice already on Discord here too.

Remote access enabled. host=65.19.141.77 port=5432 username=itechpros_sb dbname=itechpros_accuzip password=<set in Plesk>

Good idea! I saw on the website that Plesk has an unlimited domains plan. Is there a reason why you are limiting them?

It's because your username has more than 8 characters and the ps command was truncating it to softspi+ I edited your bot_control script for you to handle longer usernames, and I'll add the changes to the wiki as well. Thanks for letting us know.

do Krydos see this topic when his name is tagged? should i try to send message personally?

I tested the domain disabling system with your three subdomains, and the way everything is configured right now they won't get disabled again.

<Placeholder> <Name> $SERVER$ </Name> <Content> /home/site/dbs </Content> </Placeholder> This path is wrong. Looking at where the file is currently, the path should be /home/srboylan.com/dna-tree.srboylan.com/dbs I edited the path in includes.php and it looks like its trying to work now. I can't test further because I can't log into it. I also commented out an invalid die() statement from the top of router.php that was responsible for the "unexpected variable $router_debug" message (the error was due to a missing semicolon).

Domains added. You are now using 8 out of 10 allowed domains and subdomains. Once you reach 10 then you would need to remove a domain before another one can be added.

I have a program to create my website and uses the following variables to do so: <Placeholders> <!-- Before building the database, set the following placeholders to match your server --> <Placeholder> <Name> $SERVER$ </Name> <Content> /home/site/dbs </Content> </Placeholder> <Placeholder> <Name> $DOMAIN$ </Name> <Content> https://dna-tree.srboylan.com </Content> </Placeholder> <Placeholder> <Name> $SITE$ </Name> <Content> dna-tree </Content> </Placeholder> <Placeholder> <Name> $DATABASE_NAME$ </Name> <Content> $SITE$.sqlite </Content> </Placeholder> </Placeholders> My current website structure: dna-tree.srboylan.com cgi-bin dbs/dna-tree.sqlite ..plugins/gigatrees ..plugins/googlemaps ..plugins/iso3166 ..plugins/lang.eng ..plugins/theme.a logs .htaccess includes.php pdodriver.php plesk.html router.php I created the site and uploaded it but it does not work. Router.php starts the website running. My question is how do I setup the variables to get the website created and if I have the structure correct. Dna-tree.sqlite needs to be unreachable by any hackers. I plan to regenerate the site and upload again when I find out from you how to set the variables. Do I need httpdocs like my main domain? My username is boylansr, email is (removed) and subdomain is dna-tree.srboylan.com.

Hi! I need to add a domain and several sub-domain into my hosting account. Username: danangwhariyadi Domain: bhinakaryakaranganyar.sch.id Subdomain: smk.bhinakaryakaranganyar.sch.id, ppdb.bhinakaryakaranganyar.sch.id, cbt.bhinakaryakaranganyar.sch.id, spp.bhinakaryakaranganyar.sch.id, siakad.bhinakaryakaranganyar.sch.id, kelulusan.bhinakaryakaranganyar.sch.id Thanks.

Changed.

A root admin can do this for you. There currently isn't a way to change your display name on your own yet.

thanks a lot , the problem solved

Hi Heliohost support, Not sure if I am able to change my display name to szhiro. Appreciate if able to.

Ok, it’s fine with me to go for mails.zhirofund.com. Appreciate that!

Krydos can do this

Hey! Could I request remote access be enabled for this database?

and i just asking how do i set up my email in gmail because its giving me error. I already used ssl on the pop3.

hmm, how about 1 day?

It's a future offering we're considering that hasn't been built or released, and has no ETA (assuming its implemented at all). Back in the cPanel days there was no domain limit. We probably should edit the footnote to say that it's a planned feature as its currently not something you can get...

Just recalc'd the space and realized this account is full, which probably explains the issue...

Domains added.

When a main domain is disabled, it takes all the subdomains down with it, regardless of whether the subdomains are hosted by us or not. What I have done is removed orcagroup.top from your account and left the subdomains. If the subdomain's MX point to us they should stay enabled, and if the main domain isn't attached to the subdomains it won't take them offline too when it's disabled. If you decide to host the main domain with us some day we can just add it back to your account. I created a full backup before I changed anything which you can download from https://heliohost.org/backup/ in case anything got lost in the shuffle. KazVee has written up a nice guide on how to extract the full backups if you need help with that too which can be found at https://wiki.helionet.org/tutorials/plesk/account-backups