All Activity

I just went to look at this and the domain was completely useless due to incomplete configuration on the server side (something failed internally). I just removed it and readded as an actual alias so both domains share httpdocs as expected. It'll take up to 2 hours to work.

Hi, i would like to have access to opencv-python 4.8.1.78 on the johnny server, for python 3.10 thx

Can you login now?

@Unknown025 we can actually create a true alias such that both domains work instead of one just redirecting to the other, which is probably what he wants. Creating one of those is not supported by the admin tools though, it has to be done manually by a root admin.

This support request is being escalated to our root admins.

Hi, My account (mothzee) was suspended because of me exceeding storage limit above 1GB. I recently started working on my website, I installed WordPress, then Joomla, but finally I stayed with Drupal - that might be the cause. I already uninstalled Wordpress and Joomla and would delete some unneeded files ...except I don't have acccess anymore Can you please fix that? ...I promise to check my limits often from now on Thank you in advance, mothzee

You were suspended for having more than one account. Which one would you like to keep?

Please help reactivate or unsuspend my account. I have not been active for more than a month now and when Ii came back my account have been suspended. Account name is futureeternal

Did you create an .htaccess file to redirect traffic from acervo.cloud to reiquezynho.helioho.st?

Try pressing Shift + F5

PLEASE, fix broken image in PMA on "johnny". Instead it displayed long alt text ×2!

the alias domain is not appointed to main httpdocs username: reiquezynho domain: reiquezynho.helioho.st alias: acervo.cloud thanks

Done.

DKIM, SPF, and DMARC have been set up for the domain zhirofund.com. We recommend sending a test email to https://www.mail-tester.com/ to make sure that everything is set up correctly. If you get less than a 10/10 score please post a link to the full report so we can help you fix any other issues that there may be.

Something on your account started using a ton of CPU. This could very well be something like one of your sites suddenly becoming very popular or being hit by bots. If you are using software that's extremely heavy like WordPress, that would be the first place to start looking. The logs in Plesk will also show the traffic to your domains which can help you determine whether or not one of your sites with simply being hit with excessive traffic. Please take a look through your account and If you need any help, let us know. Unsuspended, it may take a few minutes to start working.

I want to change display name to OverdueWeevil2

i did not alter or add any files for last 30 days why all of sudden account suspended for load spike?? account:google12

This support request is being escalated to our root admins.

Could you help in setting up SPF and MX on my domain: zhirofund.com? Recently, I found out that my webmail and mail services no longer able to receive emails and send emails.My username is: szhiroThanks

It took a little longer than we expected, but everything should be back online now. The performance of the main database is definitely much faster now. Let us know if you notice anything that isn't working right.

Changed

You can not have any pirated content (movies, music, ebooks, software, scripts etc. ) hosted on your account because it is a violation of the terms of service. If you do it again purposely you will be permanently banned and will never be allowed to have an account here. Do you understand what I am saying?

WordPress is what caused you to get suspended. An empty WordPress blog with no visitors has caused may users to get suspended. Here's a recent one: My suggestion is not using WordPress at all.

Hello! Pls. change my main domain heliohost plesk, username tamsgyurik078 Current domai(office346.eu.org) already not control new domain CyberSaga.biz. Thank u!

I have added acervo.cloud to your account. If you want to redirect it to reiquezynho.heliohos.st, you can add a .htaccess to redirect traffic from one domain to the other.