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I've changed the main domain on your account for you. Please note that it may take up to 2 hours for the domain change to take effect, and it will not work until you set up your DNS with your domain registrar. To configure your DNS, please see the steps provided on our Wiki to either set NS records pointed at the HelioHost nameservers, or create A/AAAA records and point them to your server's IPv4/IPv6 address: https://wiki.helionet.org/Changing_Your_Main_Domain#Custom_Domains If after a full 2 hours it doesn't work on your side, please make sure you clear your web browser cache: https://wiki.helionet.org/Clear_Your_Cache Since there is a risk of data loss when main domains are changed, I made a full account backup for you before I made the changes, in case you need any files from the old domain. You can download the backup here: https://heliohost.org/backup If you're not sure how to extract the backup files, please follow our how-to guide here: https://wiki.helionet.org/Account_Backups

Please change the domain to ilimited.k.vu

Subdomain added, it will take effect in two hours. If you're not using HelioHost's nameservers, you'll need to create an A/AAAA record to Morty's IP address for the domain to work.

Can you please add the subdomain old.ech.lat thank you.

Glad you figured it out.

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I’ve recently purchased the Morty plan under the username slwmplylwmorty and uploaded my Flask code, but the website isn’t loading. There are no errors during deployment, so I’m not sure what’s going wrong. I’ve double-checked everything on my end, but it still won’t display. Could you help me figure out what might be causing this?

Your Johnny accounts domain has been changed to peeky2.helioho.st and an invite has been sent to your email address to create the Morty account with a $6 balance. During the Morty account creation process you should be able to pick peeky.helioho.st again if you wish.

I've added that domain to your account for you. Please note that it may take up to 2 hours for the domain change to take effect. If after a full 2 hours it doesn't work on your side, please make sure you clear your web browser cache: https://wiki.helionet.org/Clear_Your_Cache

my account is bitstreeam Please create one new add-on domain for my account: add-on domain: kcctest.helioho.st

For clarification, cloudflare keeps throwing a gateway timeout error which means the software you are using is too heavy for the site to load. For example Wordpress is notorious for this.

New account but change the old one (johnny) domain from peeky to peeky2

i can now recreate it, thanks @wolstech you are the best

Resetting your account is just “delete account and reinvite user” internally. Make sure you use the link in the email, it should let you create an account without paying since it’s a reset. If the email link is trying to make you pay for some reason, let us know and we can resend the invite.

i received the email but it wont allow me to create tommy account it reqirected me to pay for my exiting tommy, i think you wipped my account

Your account has been reset, you should receive an email to recreate it shortly.

Hello team can you please assist me to reset my account to start over? Account login : articles Regards

I'm not able to access your site past the Cloudflare security page. You can check the logs in Plesk to see if there are any errors listed there, or try disabling Cloudflare temporarily to see if that's what is causing the issue.

Would you like to move your existing Johnny account to Morty, or would you like a new Morty account in addition to the Johnny account?

This support request is being escalated to our root admins.

my domain site kyparissi.online is down i have nginx slot errors please check

I just made a donation to purchase the Morty $5 plan through crypto using Litecoin (LTC) Here are the details of my transaction: Amount: $5 USD worth of LTC Crypto: Litecoin (LTC) Transaction ID (TXID): 7319d7166b56ad842a165421b77c9d1272902d6b64235da0a7b378f651b00561 Date & Time: April 5, 2026 at 20:35 PKT HelioHost Username: peeky Please let me know once this has been verified and credited to my account. Thanks so much!

I've changed the main domain on your account for you. Please note that it may take up to 2 hours for the domain change to take effect, and it will not work until you set up your DNS with your domain registrar. To configure your DNS, please see the steps provided on our Wiki to either set NS records pointed at the HelioHost nameservers, or create A/AAAA records and point them to your server's IPv4/IPv6 address: https://wiki.helionet.org/Changing_Your_Main_Domain#Custom_Domains If after a full 2 hours it doesn't work on your side, please make sure you clear your web browser cache: https://wiki.helionet.org/Clear_Your_Cache Since there is a risk of data loss when main domains are changed, I made a full account backup for you before I made the changes, in case you need any files from the old domain. You can download the backup here: https://heliohost.org/backup If you're not sure how to extract the backup files, please follow our how-to guide here: https://wiki.helionet.org/Account_Backups

Hello, My username is vaogs. I'd like to change my domain vagos.helioho.st to shroulette.lamprou.xyz. Thank you so much for your time. Best, Vagos

Okay thanks