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- Past hour
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Apparently I had to wait only....
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Hi. Goensch was unsuspended. But... I can log in. When I try to load, execute a PHP or py, Which ran before. I get.... Service Unavailable The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later Do I simply need to wait? Jochen
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[Solved] Please unsuspend giensch
goensch replied to goensch's topic in Suspended and Queued Accounts
I can log in. When I try to load, execute a PHP. Which ran before. I get.... Service Unavailable The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later Do I simply need to wait? Jochen -
[Solved] Please unsuspend giensch
goensch replied to goensch's topic in Suspended and Queued Accounts
Thank you - Today
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[Solved] Please unsuspend giensch
KazVee replied to goensch's topic in Suspended and Queued Accounts
I've unsuspended your account. It may take a few minutes to let you login again. -
codebreakers2005 joined the community
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[Solved] Please unsuspend giensch
goensch replied to goensch's topic in Suspended and Queued Accounts
Thank you. It is strange, I did not really change anything.... But there will be a reason. So yes, I am ready. -
Domain's all set up. Thanks for the support!
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Account unsuspended, it'll resume working within the next two hours. You were suspended for using 10005.80 CPU. I'm unsure exactly of what the cause was, but an administrator might provide some extra insight.
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I have a high load suspension. Not sure what is taking up so much load. If anyone can tell me, I would be glad to disable it to get my account back. Thank you. Account: poppabuzz Server: johnny
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Your account was suspended for High Server Load: 10140.80 CPU. I've reset your account as requested. You should receive an email shortly so you can take the next steps to recreate it. I made a backup before the reset, so if you discover you need any of your old files, you can download the backup here: https://heliohost.org/backup If you're not sure how to extract the backup files, please follow our how-to guide here: https://wiki.helionet.org/Account_Backups
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sunamong started following [Solved] Suspended account
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My account is suspended I think is an issue with node stuff taking to much data can u reset my account again sunamong is my user name
- Yesterday
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aguxone joined the community
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[Inactive] Help me to remove my account suspension
Krydos replied to trycatchtales's topic in Escalated Requests
Closing due to inactivity since there has been no response in this thread for over a week. If you're still having this issue or need help with something else please open a new ticket. -
akel joined the community
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[Solved] Please unsuspend giensch
wolstech replied to goensch's topic in Suspended and Queued Accounts
Whatever was running was using way too much CPU. CPU limit is 10000 units/day, RAM is 200GB/day. Are you ready to fix the issue? If so, let us know and we'll unsuspend you. -
[Solved] Outgoing connection to Aiven PostgreSQL is refused
khanin replied to khanin's topic in Escalated Requests
Yes, thank you. I got it, will reach out to them regarding a static IP. -
[Solved] Please unsuspend giensch
goensch replied to goensch's topic in Suspended and Queued Accounts
It is goensch, and sorry for the hassle. Take your time. -
Hi my account was suspendet for too much laut load. e and last time I check the Load was below 20 per of limit. Can you tell me whether it was CPU or memory?
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I've added that domain to your account for you. Please note that it may take up to 2 hours for the domain change to take effect. If you've already set up your DNS with your domain registrar then you don't need to do anything further. If after a full 2 hours it doesn't work on your side, please make sure you clear your web browser cache: https://wiki.helionet.org/Clear_Your_Cache
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You would create the record on your domain registrar's dashboard, using the IP addresses found in Plesk. Please see this page for more info on setting up your DNS: https://wiki.helionet.org/Addon_Domains#DNS_Records
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mayodytechnolog joined the community
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seabirdr started following [Solved] Domain Binding
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Hi Admin, Please add the following domain to my account (seabirdr): Domain: k.appinn.me A and AAAA records have been pointed. Thank you.
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[Solved] Request for Additional Domain
kirkhezir123 replied to kirkhezir123's topic in Customer Service
how to create an A/AAAA record to Johnny's IP? -
[Solved] Request for Additional Domain
Unknown025 replied to kirkhezir123's topic in Customer Service
Domain added, it'll take effect in about an hour and a half. You'll need to either switch to HelioHost's nameservers or create an A/AAAA record to Johnny's IP for it to work. -
[Solved] Request for Additional Domain
kirkhezir123 replied to kirkhezir123's topic in Customer Service
a different TLD specifically singburiadventistcenter.org -
[Solved] Request for Additional Domain
Unknown025 replied to kirkhezir123's topic in Customer Service
Is that a subdomain for .heliohost.us/.helioho.st, or a different TLD? -
kirkhezir123 started following [Solved] Request for Additional Domain
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Hello, good day. I would like to request additional domain. My username is: kirkhezir123 Domain needed: singburiadventistcenter Thank you.
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Thanks for letting us know. I've canceled the pending suspension for your Tommy account.
