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Hiya, Hosting noob here — I believe I'm supposed to request the addition of a domain I've registered, in order to have it correctly resolve at HelioHost? My username is Dddddecorating, and the domain to add is: dddddecorating.com The nameservers have been updated at my registrar's admin—is there anything else I need to do here on the HelioHost end (besides upload files) to properly point traffic to the domain? Thanks!
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Yeah. It works now. Thank You. The login credentials. Are they same as VPS login ?
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Does this work?
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dddddecorating joined the community - Yesterday
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Excellent!!! Thank You. -
petitseb joined the community -
I've made that change for you, it'll take effect in a little over an hour. As for banners in the sizes you listed, I don't know if we have any that fit those resolutions exactly, but there are some samples in our Discord and in this thread. -
Dear Heliohost crew, I needed VPS closer geographically, that is, in Europe, and currently don't need a service in USA. Thank you for being my first provider, thanks to you I was able to host stuff for myself and friends. Until next time
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my username is inw Please rename widgets-external.shoptions.net to external.shoptions.net Also send a 320x50, 300x600, 300x250 and 728x90 HelioNet banner. Thank You
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Should I open a new ticket to have widgets-external.shoptions.net renamed to external.shoptions.net
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Also send me a 320x50, 300x250, 300x600 and 728x90 banner so I can run it on my websites
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I meant widgets-external.shoptions.net to external.shoptions.net
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Thanks So Much. Could you rename widgets.external.shoptions.net to external.shoptions.net
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Domains added. it can take up to 2 hours for them to start working. You can also download a backup of your account before the domains above were removed at https://heliohost.org/backup -
The large bulk of your space is automatic backups of an easyappointments installation: root@morty [/home/nlbarbershop.com/httpdocs/prenotaora/storage/backups]# du -hs 793M . Do you want me to empty that folder?
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Yes, a root admin can do this.
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Okay. Let's take away m.informationnetworkwebsite.com and mobile.informationnetworkwebsite.com
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Could I get a detailed report of what is consuming so much?
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Your account was suspended because you exceeded your storage limit. You have 3 options to regain access to your account: You are able to regain access to your account immediately without waiting for an admin by increasing your account's storage space. This storage space upgrade is good for the life of the account, and has no monthly cost. Tell us which files you would like deleted and an admin can delete them for you to get you back under your current storage limit. If you're not sure which files are taking up all of your space an admin can provide a detailed storage space usage report for you. We can also reset your account for you which deletes all files, deletes all settings, and restores your account back to the default state with 0 MB of storage usage.
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Hello, I have a problem with my HelioHost account, today logging into HelioHost I saw that my account has exceeded the gigabit limit, however I can not even access the database, web hosting, applications section; plesk does not let me do anything, how could I solve it, to see what is consuming space to remove it, and if necessary expand the space of my account
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We can only add one of these domains since you already have 9 domains on your account. The limit is 10 domains per user.
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vqvxmn joined the community -
my username is inw Please add 2 new domains: https://widgets-external.informationnetworkwebsite.com https://widgets-external.shoptions.net
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Yeah yeah. This works. What about the mysql access. I cannot access the phpmyadmin from the vps120. Can you fix it also please.
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Looks good. I canceled your old subscription so it won't accidentally double charge you, and linked the new payment to your VPS. Does this work?
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Payment is fixed. Can you do it now please.
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acevedovalenciap joined the community - Last week
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[Solved] Add domain + Install Python libraries
Krydos replied to dramadan's topic in Escalated Requests
Installed. You can see the current list of installed modules and their versions for Tommy's Python 3.12 at https://krydos1.heliohost.org/pyinfo/info3.12.py -
@wolstech I don't see a Johnny, Tommy, or Morty account associated with this email address, but it seems like VPS120 is what we're talking about. @kbp2025 We can certainly help you set up a reverse proxy, but I'm not going to waste my time on a VPS that is powered off for not paying. Your payment was supposed to go through on 2025-10-15, but failed twice so far. We emailed you about it 27 hours ago, but it doesn't look like you have set up a new subscription yet.
