All Activity
- Past hour
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Domain added, it'll take effect in about an hour and a half. You'll need to either switch to HelioHost's nameservers or create an A/AAAA record to Johnny's IP for it to work.
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a different TLD specifically singburiadventistcenter.org
- Today
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Is that a subdomain for .heliohost.us/.helioho.st, or a different TLD?
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kirkhezir123 started following Request for Additional Domain
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Hello, good day. I would like to request additional domain. My username is: kirkhezir123 Domain needed: singburiadventistcenter Thank you.
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Thanks for letting us know. I've canceled the pending suspension for your Tommy account.
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sipir17 started following Clarification Regarding Multiple Accounts
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Hello, Thank you for your message and for bringing this to my attention. I would like to clarify the situation honestly. I currently have two accounts: Sipir17 – a paid (donor) account Sipir87 – a free account I now understand that having more than one account requires prior permission, and I apologize for overlooking this requirement in the Terms of Service. I would like to keep the Sipir17 paid account and I am completely fine with closing the Sipir87 free account if needed. Please let me know if you require any confirmation from my side to proceed. Thank you for your understanding and for the service you provide as a non-profit organization. I appreciate your support and guidance. Kind regards, Sipir17
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Rebooted, however due to insufficient memory to restart cleanly it had to be hard reset which can damage the filesystem over time the more it is done, we recommend either upgrading, resolving the underlying issue, or doing a rebuild.
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I have started the reset. You will receive an email in a few minutes with a link. Click the link in that email to continue to reset process. Let us know if you need help with anything else.
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yeah, you can do it. Hopefully it will be easy to bring it back to life, as I was using it.
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please reboot my vps thanks
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Domain added, it'll take effect in about 95 minutes. You'll need to create an A/AAAA record to Morty's IP if you're not using HelioHost's nameservers.
- 1 reply
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- 1
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Hi. Please add the domain casamarcial.com.br to my account. Thanks!
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Let us know if you're ready to do the account reset.
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I have removed all the domains except jeffersonmidei.helioho.st, as that is your main domain. Is there a domain you would prefer to become your main domain? I cannot remove it without replacing it with something else.
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Looks like wolstech added this domain for you. Remember to create an A/AAAA record to Johnny's IP if you're not using our nameservers.
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[Solved] I cant open vps. ping return timeout
Unknown025 replied to metalost2's topic in Customer Service
Glad to hear it's solved. If you notice anything's wrong, feel free to reach back out. -
jdlspeedy joined the community
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sipir87 joined the community
- Yesterday
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bisi9161 joined the community
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This morning the city in California where our datacenter is located had a power outage. It took the city a few hours to restore the power, but once the power was back on all of our servers booted up. Everything should be online and fully functional now, but if you notice any issues please let us know.
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[Solved] request to create an account on Lily.
wolstech replied to zoom5555's topic in Escalated Requests
Please check your PMs for information regarding your Lily account. -
yeah, thanks @Krydos I just downloaded the pleskbackup-kg.tar - 350mb Ill have to look later on how to use it.
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Does it work now?
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Got a response already...the backup system is still down due to the recent outage. We're waiting on our provider to turn a storage appliance on for us...so yeah, just try again later/tomorrow.
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ajaxStardust started following wolstech
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ajaxStardust started following [Solved] Spelling error on my domain
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Backups are usually available instantly once you request them. The outage may have caused something to happen that's preventing the download though. I've asked about it in a staff channel and am waiting to find out more about why this would happen...
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[Solved] I cant open vps. ping return timeout
metalost2 replied to metalost2's topic in Customer Service
Thanks guys, I thinks it is already solved -
[Solved] I cant open vps. ping return timeout
ajaxStardust replied to metalost2's topic in Customer Service
Same. Understood. Thank you! :)
