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Your rebuild has been started and you'll get an email in a bit when it finishes.

I have already downloaded the hestia backup. The tar file. I see it contains the files and databases. And probably the mailboxes also. Can you please make a rebuild.

I took a quick look around, and it looks pretty thoroughly broken. You'll probably need to do a rebuild. I recommend taking a backup of any files you need. Let us know when you're ready to proceed.

Krydos will need to look at it if the fix didn’t work. Escalating.

The details regarding your new Windows Server 2019 VPS have been sent to your email address.

Your rebuild has been started and you'll get an email in a bit when it finishes. Your next free rebuild will be available on 2025-08-18.

Done

please reset thank you

Added

yes sure

They answered on Discord

Read the post that you quoted

https://heliohost.org/dashboard/upgrade/

Hi MoneyBroz, I've uploaded multiple files (index.php, messages.txt, luxury1.jpg, etc.) to the /518.group/ directory. However, only index.html loads successfully — all other files return a Not Found from the server. Could you please check if the virtual host configuration for 518.group is restricting access to non-index.html files? Thanks!

Added. it can take up to 2 hours for them to start working This domain is already taken, would you like to use dev.heliohost.us instead?

Thanks a lot! Everything looks good now.

Domain added. it can take up to 2 hours to start working.

Yes, Krydos will see this. The forum has some built-in routing, and the thread subject line now has [Krydos] in it so he'll know this is a request that needs his attention. 🙂 Next is that he'll update you in this thread when he has a chance.

This problem looks exactly the same as I got. I have tried the fix, created the file and placed the two lines. But while trying to solve it earlier with AI, I have messed up so badly that this fix not working, and may be now the problem is more complex. SSLs not installing.

Hi Team, I want to add 3 more new domain to my hosting account, but it required admin access. Can you please add below 3 more new domains with your subdomain. List of domain:- techintrick.helioho.st engineerslife.helioho.st dev.helioho.st Note : - Please create seperate directory for above domain. Thanks & Regards, Abhishek

Hi HelioHost Support Team, My username is iamxiae. I would like to request the addition of the following domains to my account: 518.group www.518.group Please let me know if you need any further information from my side. I understand that I can host up to ten domains on my account, and I’d prefer to add these as additional domains rather than changing the main domain. I do not intend to change the NS records; instead, I plan to use A records or CNAME via Cloudflare to point the domain to my HelioHost account once it’s added. Thank you for your assistance!

What's next? Will Krydos see this?

We usually just suggest putting a blank index.html file in the folder to hide the listings when this happens. The Options directive is...weird...on Plesk sometimes. Also, I did notice that your website makes a distinction between /projects/ and /projects (without the trailing slash). I would suggest renaming the projects folder to something not used by the website to avoid visitors accidentally getting the wrong one.

Someone else had it happen yesterday on their VPS. Apparently pretty common. Try the fix that Krydos described here: https://helionet.org/index/topic/65043-krydos-misdirected-all-the-websites/#findComment-292011

Krydos can assist you with this.