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We haven't supported Java since 2021. We're hoping to bring this functionality back in the future, but there's currently no timeframe for when this will be offered again. In the meantime, you would need to purchase a VPS and install tomcat on it to run this.

Thanks. An administrator will be able to confirm this in the morning (i.e. in about six to eight hours).

Dear HelioHost Support Team, I have completed my Java Web application (Servlets/JSP) and require assistance with the final deployment to the Tomcat server. Here are the details: 1. Application Name: NVDuy_TTTKYPTUDWeb_Test 2. Database Status: Configured and Data Import complete (DB Name: duynguyen0407_myshop). 3. WAR File Location: I have successfully uploaded the application file. Please deploy the WAR file located at: /home/duynguyen0407/httpdocs/NVDuy_TTTKYPTUDWeb_Test.war Thank you for your prompt support. Best regards, [Your Username: duynguyen0407]

2KP2-5410-X2XT-10X8

The support email will forward to the forum, however transaction IDs don't have any personal information associated.

Yes, i do. I would prefer to send it by email rather then a public forum. Should i just send it to the support email?

Do you have a transaction ID?

Hello, at the time that i posted this, i have purchased the 5 dollar plan from the website, sadly, i made a mistake and typed in the wrong email. Can i receive it on the correct email, or get a refund?

what kind of hacking tools actually I develop my website via amazon bedrock sonnet 4.5 ai on vscode and yet I was testing my website I don't know there was a hacking tools. Could you please include list so that I can check?

You're suspended because your account contains hacking tools. We don't allow such things to be hosted here, even if they're being used legitimately. Can you explain?

What wrong I did so that you all guys suspended my account 😔 If any mistake was done then please trust me It was just a mistake please check and un-suspend my account now it’s saying this “ Your account has been suspended. Please review the terms of service. If you believe that your account was suspended in error please let us know by opening a support ticket on our forums.“

Your account is being reset. When the process finishes, you'll receive an email with a link to create a fresh account. If you need any data from your old account, a backup will be available at https://heliohost.org/backup/ once the reset is complete.

Hello i would like to wipe my account and start over. my username is cyranicusmcneff.

Great, thank you so much!

The storage has been increased to 125GB, let us know if you need anything else.

I created a new Stripe subscription for $41.85 every 6 months for 2 GB memory, 2 CPUs, and 125 GB storage. Since your current subscription for $37.80 wasn't going to expire until 2026-03-23 that means at the higher upgraded rate you had enough credit left from the previous billing to last about 106 days. I canceled the $37.80 subscription for you, and created a new subscription for $41.85 with 106 days of free trial using the same billing method you were using before. You should be billed automatically for $41.85 on 2026-03-12 to the Visa card ending with 5064. If the payment fails to go through we will email you to let you know. MoneyBroz is doing the storage space upgrade now which requires a reboot and a short downtime. He will update this thread once that process is finished.

Krydos can usually provide a stripe link when Paypal is not available. Escalating...

Hi! I would like VPS66 to have an increase in storage from 50 GB to 125 GB. I cannot use PayPal so is there another way I can pay?

Your website looks fine to me. A root administrator was conducting some server maintenance earlier, so you may have seen that error as a result, but it's fine now. If you're still seeing the SNI error, clear your browser cache.

Hello HelioHost Support Team, I am facing a serious issue with my hosting account. All of my domains and subdomains are showing the following error when opened in the browser: "Misdirected Request – The client needs a new connection for this request as the requested host name does not match the Server Name Indication (SNI) in use for this connection." This means the SSL/SNI routing on my account is not configured correctly on the server. My account details: • Username: texu • Main Domain: (my main domain) • Subdomains: All subdomains are showing the same SNI error • Hosting server: (Johnny — please check) I have not modified anything manually. This looks like a server-side misconfiguration where my domains/subdomains are pointing to an incorrect or mismatched SSL certificate. Please kindly: 1. Rebuild/reset the SSL certificates for all domains 2. Refresh/update the SNI routing 3. Rebuild Apache/Nginx virtual hosts for my account This issue is preventing all my websites from working. Please fix this as soon as possible. Thank you so much.

In that case we recommend adding the new domain as an addon domain (not an alias) and then you can use .htaccess to redirect all the traffic from journalpulse.heliohost.us to synapsejournals.dedyn.io. I set the new domain as your main domain, and the heliohost.us subdomain as an addon. I also put an .htaccess file on the journalpulse.heliohost.us with these contents: RewriteEngine on RewriteCond %{HTTP_HOST} ^journalpulse.heliohost.us [NC,OR] RewriteCond %{HTTP_HOST} ^www.journalpulse.heliohost.us [NC] RewriteRule ^(.*)$ https://synapsejournals.dedyn.io/$1 [R=301,L,NC] This should redirect everything to the new domain with a permanent redirect which means search engines and browsers should update their links. This .htaccess should preserve the path and filename so if someone goes to journalpulse.heliohost.us/path1/file2 it should send them to synapsejournals.dedyn.io/path1/file2, but if you're having any issues feel free to customize the .htaccess as you need. Eventually if you stop seeing any traffic to the heliohost.us subdomain in your web statistics let us know and we can remove the domain entirely to save server resources. Let us know if you need help with anything else.

Duplicate request: https://helionet.org/index/topic/66310-alias-domain-request-synapsejournalsdedynio/?do=getNewComment

Hi Krydos, Thanks for your reply. Yes, I’m planning to use synapsejournals.dedyn.io as the main/canonical domain for my OJS site. Please redirect all traffic from journalpulse.heliohost.us to synapsejournals.dedyn.io so that old links keep working, but the new domain will be the primary one for branding and future journals. Thank you!

Subject: Please add alias domain synapsejournals.dedyn.io Hi HelioHost support, Please add a parked / alias domain to my account. Username: khamdanaf Server: Tommy Main domain: journalpulse.heliohost.us Alias domain: synapsejournals.dedyn.io DNS for synapsejournals.dedyn.io already points to: A 65.19.154.90 AAAA 2001:470:1:1ee::1002 Please park this alias to my main domain journalpulse.heliohost.us (httpdocs). Thank you.

Correct, it's our servers (specifically, the lack of integration between Plesk and our DNS) that don't support it.