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Shut travel-lk then. I don't need it. The customer has abandoned it. But others I want as they are.

A few things I wanted to note: 99% of your load is coming from the one Wordpress site travel-lk.com. I would recommend switching to another software other than Wordpress if you want better performance for the whole VPS. If you refuse to get rid of Wordpress, you really should add some more memory. Decreasing the resources MariaDB and PHP 8.3 are allowed to use helps keep the system from swapping, which increases the speed, but in order to get truly fast speed you should still increase the memory. Your system is still pretty swapped. Over 1000 MB in swap right now, but it's mostly spamd processes, named, etc. which you probably aren't even using anyways. Just like in point 1 and 2 you really should increase the memory until your system doesn't need to swap at all.

I still get this error. Please fix it permanently.

Hi! Can I create Alias domain? Username: meritukovstepan Domain name: supnot.helioho.st

That domain cannot be added because the contents of your account violate the terms of service. Note that this prohibition also includes selling access to IPTV and related services, even if the actual content is hosted elsewhere, becuase IPTV and related services are illegal in the USA where we are located (copyright infringement).

I want to add the domain along with updating the domain name servers. watchup.store

Glad it's working for you now, marking as solved.

Now it's good

I've added that domain to your account for you. Please note that it may take up to 2 hours for the domain change to take effect, and it will not work until you set up your DNS with your domain registrar. To configure your DNS, please see the steps provided on our Wiki to either set NS records pointed at the HelioHost nameservers, or create A/AAAA records and point them to your server's IPv4/IPv6 address: https://wiki.helionet.org/Addon_Domains#Custom_Addon_Domains If after a full 2 hours it doesn't work on your side, please make sure you clear your web browser cache: https://wiki.helionet.org/Clear_Your_Cache

Hi, I’d like to add a domain nmal.rio to my account, luizpaulo. Thanks in advance.

I've added those 2 domains to your account for you. Please note that it may take up to 2 hours for the domain changes to take effect. For the .lat domain, you must set up your DNS with your domain registrar for the domain to work. To do this, please see the steps provided on our Wiki to either set NS records pointed at the HelioHost nameservers, or create A/AAAA records and point them to your server's IPv4/IPv6 address: https://wiki.helionet.org/Addon_Domains#Custom_Addon_Domains If after a full 2 hours the domains don't work on your side, please make sure you clear your web browser cache: https://wiki.helionet.org/Clear_Your_Cache

Hello my username is seekedx could you please add the domain ech.lat to my account and also the subdomain ebans.heliohost.us, Thank you.

Is the VPS running faster now?

3.9.23

Yeah. Give option 2 and also option 3 for better perform. Can you do it for me please.

I took a look at your VPS, and it is indeed very slow. This is because MariaDB and PHP-8.3 are using all your memory, and your load is very high. Between MariaDB and PHP-8.3 they are using 3081 MB of memory and your VPS only has 2048 MB memory, and the OS and everything else needs to have some memory to operate too. When I checked you only have 300 MB free, and 1.4 GB is swapped. You should aim to have only 0-50 MB swapped, and definitely more free memory than only 300 MB. Here are some options to increase the speed of your VPS: I would recommend increasing your memory to 3 GB or 4 GB at https://heliohost.org/dashboard/upgrade/ You could modify the MariaDB config to use less memory if you don't want to upgrade the memory. You could modify the PHP-8.3 config to use less memory and/or have less FPM workers if you don't want to upgrade the memory. In order to free up some memory for you, I restarted MariaDB, but it will likely just swell back up to the same memory usage as before unless you modify the MariaDB config as I suggested in option 2.

VPS admin would need to check on this for you.

When I load my websites which are hosted on my vps. They shows 504 (Gateway time-out) errors many times and after some time it's getting normal and it shows website perfectly. Fix this please !

Which python version are you using?

Alright, I have deleted the new VPS132 that you created, transferred the new subscription to the old VPS35, and you should be good to go. If this happens again in the future please note that you can just click the link in the email to pay for your existing VPS rather than creating a new VPS. Less work for you, and less work for us too. Thanks for being a VPS customer.

Thanks.

This seems resolved. I just modified the dispatch.wsgi and *.htaccess; the pings and logs returned to normal. I will check back again later today.

I'm just wondering, prior to request of WSGI control access, the site deployment was slow but still deploys. It was turned on as per my request to enable fast development. Yesterday, I requested WSGI control access to be disabled for now due to development going on a short hiatus. Prior to that request being fulfilled, the site deployed at softhauz.ca domain was working fine both in mobile and in desktop; the changes made in development was reflected perfectly in the live site at softhauz.ca. However, I checked the logs this morning (3/9/2026 01:00 AM MDT) because softhauz.ca suddenly gets the 500 server error after WSGI control access has been disabled. The logs indicated the following: mod_wsgi (pid=2734086): Failed to exec Python script file '/home/softhauz.ca/httpdocs/softhauz/dispatch.wsgi'. I only needed the WSGI control access to enable fast development, I still expect my site to deploy and be available even when I am in hiatus. Please let me know your inputs. Thanks

I was trying to renew the VPS that was powered off. I want to renew that VPS only. No new signup

Did you intend to signup for a new VPS, or were you trying to renew the VPS that was powered off yesterday?