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Greetings, I am trying to remotely connect to mariaDB via java/J-connector, but get an error: 1044 (42000) Invalid user/password. Userid: citis database is allowed connection from any remote host and has full access to this user. Host connection string is: "jdbc:mariadb://tommy.heliohost.org:3306/DataBaseName?user=db_userid&password=db_password" server: tommy Appreciate your help. Regards.

Hello, could I trouble you to reset my account please? My account name is teojingyao. Could you also help change my subdomain to phantomscouts please? Thanks!

Thanks for the quick help. I appreciate it!

Looks like Wolstech added those domains for you. Let us know if you need help with anything else.

The backups have been deleted. It looks like you had this cron job */10 * * * * /opt/plesk/php/8.3/bin/php -f 'httpdocs/prenotaora/index.php' -- 'console' 'backup' So I deleted it for you.

I've never used phpMyAdmin on Hestia before, but I would assume you can login using your database username and database password.

Someone please activate "chat.bawantha-beliwaththa.me" hosted flask app

Username: jchal Two domain add-ons requested. See below. Add On Domain Requested: dev.challen.us Add On Domain Requested: dev.xlr8.us DNS A records are already set up on my DNS servers. Thanks for the help.

You're welcome Thanks for using our service!

Domains cannot be renamed but rather have to be removed and re-added, which will delete the content associated with them. Is this OK? It doesn't look like we have any current banners that can be used for promoting our service. We used to have a whole bunch over here, but the links are long since dead (there are a few on page 3 that MoneyBroz re-posted recently that still work, but they're a non-standard size of 210x91). I'll ask in a staff channel for you to see if there's any other options, and you're also welcome to create one and share it for others to use

Domain added. It can take up to 2 hours to function.

Then we'll just leave yours unsuspended. We're looking into a human-review-based process to avoid this going forward, because the automated multiple account detections have excessive false positive rates. Sorry about the hassle and enjoy your account

No isn't mine

Since the other account is still suspended in this matched pair, I'll just unsuspend it for you instead. Is the other account yours? The other account is on Tommy. If this is yours, we can combine them so the disk space and both domains are on one account. Unsuspended.

Ok can i ask for a refund ?

Domain added.

You were suspended for creating multiple accounts, which is against our terms of service. You can only choose to keep one account, the rest will remain suspended.

Hello, My account appears to be suspended or queued, and I would like to understand why. I am the only person who uses this account, but I sometimes log in from different locations — my workplace and my home — which might have caused this situation. Here is the requested information: a. HelioHost username: gervaiscrepin b. Server: Tommy c. Main domain: https://suspended-domain.ne Could you please check my account and let me know the reason for the suspension? I’d also like to know what steps I should follow to get it reactivated. Thank you very much for your time and assistance.

Also This Account 'deltaforcemods' was created to send this support ticket for my Main account vihaanshah

My Username Is - vihaanshah i would Like to Add Another Domain For my account. deltaforcemods.heliohost.us Please add This Domain For me because I Need It Urgently Regards

Yes, please, can you also disable automatic backups?

Hiya, Hosting noob here — I believe I'm supposed to request the addition of a domain I've registered, in order to have it correctly resolve at HelioHost? My username is Dddddecorating, and the domain to add is: dddddecorating.com The nameservers have been updated at my registrar's admin—is there anything else I need to do here on the HelioHost end (besides upload files) to properly point traffic to the domain? Thanks!

Yeah. It works now. Thank You. The login credentials. Are they same as VPS login ?

Does this work?

Excellent!!! Thank You.