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Domain added. it can take up to 2 hours to start working.

Thanks in advance.

Your account is still over the 1000 MB limit by 47 MB. Would you like to regain access to your account for free by telling us which files or directories to delete, or would you like to increase your account's storage space at https://heliohost.org/dashboard/storage/ ?

OMG THANK YOU SO MUCH!! It worked!! I'll definitely leave a rating in trustpilot!

Can you login with the new password now?

I've done it, may you please do the magic?

TYSM, i was just scared because opsec's a thing btw

Go to https://heliohost.org/password/ and submit the username jimbobdeluxe and the new password you want to use.

PII btw, can youc ensor that? Anyway, no i just have access to the said account here. I mostly got screwed over with editing /etc/passwd (i was gifted this afer i did all the chores in the house, so no i dont have paypal, tl;dr)

Closing due to inactivity since there has been no response in this thread for over a week. If you're still having this issue or need help with something else please open a new ticket.

Are you the owner of the h...n PayPal account, or who is?

Hello! My username is jsantosdias and I would like to add this domain: t3fad.heliohost.us Thank you! João Dias

Yeah so.. problem, Maybe I don't wanna add this to a secondary contact? I just want the uh.. well password reset. From special request, okay.. I have access to the heliohost vps control panel if you want proof too

I've added those domains to your account for you. Please note that it may take up to 2 hours for the domain changes to take effect. If after a full 2 hours they don't work on your side, please make sure you clear your web browser cache: https://wiki.helionet.org/Clear_Your_Cache

Hi HelioHost Support Team, I hope this message finds you well. I’d like to request adding the following domains/subdomains to my HelioHost account: 1 - gamaevo.helioho.st 2 - gamaevoweb.helioho.st 3 - gamaevoadmin.helioho.st Could you please add them for me? Let me know if you need any additional information. Thank you very much for your help!

Tons of other processes are still causing load even when Apache is stopped, such as: Plesk (which runs tons of stuff in the background), MySQL, PostgreSQL, mail server, system tasks, NodeJS apps and long-running Python apps on people's accounts, cron jobs, etc. Apache itself is only a fraction of the load, and while yes, load will drop when Apache stops because there's no requests (which means things like PHP and CGI stuff will not execute), it doesn't make much difference. The real determining factor is the number of vhosts in the config. Apache takes its sweet old time loading all those. It's worth noting that Johnny is really overcrowded for a Plesk server. Typical Plesk servers are meant to handle ~400 accounts per server. We have 991 on Johnny right now, and it was over 1000 a few days ago (several accounts archived and caused it to drop). We've actually been told by the software companies (both Plesk and cPanel before it) that they were amazed at what we've done with their products. Morty is much faster than Johnny for these restarts. There's substantially fewer users, fewer vhosts, and its running on hardware that's both newer and faster than what Johnny is on. It's been a while since I checked the numbers, but I remember Johnny's Apache restarts were like 5-10 minutes while Morty took just 9 seconds... TL;DR: Server has a lot more running than Apache, and is overcrowded.

Restart equal to Stop and then Start. During apache2 restart, server can not serve any web request so there is no load. No load means apache2 can start with full cpu power. Please correct me if I'm wrong.

k.

If you send and email to support@heliohost.org from the haydyn email address saying that you allow this other email address to access your account we can add this px128 email to the VPS account.

I'm using another email, I want my email to be a secondary contact

Have you tried https://heliohost.org/reset/ already?

This support request is being escalated to our VPS admins.

I know this isn't a question buut.. I might have screwed up on vps49. I learned the hard way on how to not do /etc/passwd.. yikes. Anyway, I just need a password reset via passwd (i can provide proof on PMs if needed that i am the owner of said account)

Domain added. It can take up to 2 hours to work.

Would i be able to request a subdomain moynerangersafc.helioho.st Please and thx