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[Solved] Request to change Domain name
Unknown025 replied to kirkhezir123's topic in Customer Service
Domain changed, it'll take effect in about 70 minutes. If you're not using HelioHost's nameservers, you'll need to create a new A/AAAA record to Johnny's IP address for it to work. -
I just realized that I accidentally changed the nameservers. I’ve set them back to HelioHost’s, and everything is working normally again. Sorry for taking your time — it’s already resolved.
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You got suspended because your site suddenly started consuming an excessive amount of CPU and slowed the server down. The usage was coming from PHP. Either your site suddenly saw a massive surge in traffic (e.g. got posted on reddit), it got hit by a bot attack that caused excessive traffic/usage, or something on your account malfunctioned (e.g. buggy code stuck in an infinite loop). Please resolve the issue quickly. Unsuspended. It may take a few minutes before you can log in again, and up to 2 hours for domains to function.
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Working fine for me, try clearing your browser cache or checking your network to see if it is blocking the domain if the issue persists.
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alvaro00 started following [Solved] My website is not loading :(
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I’m not sure what it could be. I don’t know if I did something wrong or if it’s an issue on the hosting side. Could someone help me?
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I previously created a website using your hosting service, but it has suddenly been suspended. I have not made any changes or done anything that would violate your terms. Could you please check the issue and reactivate my website as soon as possible? I would really appreciate your help in resolving this quickly. yilanpekerr@gmail.com Thank you in advance. Best regards,
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kirkhezir123 started following [Solved] Request to change Domain name
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username: kirkhezir123 from: singburiadventistcenter.org to: church.singburisdacenter.org
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message is showing when I Tried to login into Plesk server.
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vincentkipngetic joined the community
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aelx03001 joined the community
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cloudinfo2020 joined the community
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mirmil joined the community
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IP unblocked.
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Oops, had the VPN on when I did the above post so the IP address logged for the post won't be the right one but this one should have it.
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tronburgundy started following [Solved] Blocked IP
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HI. I think while trying to set up a database I was trying to login with my email address rather than username so possibly got blocked. I can login using a VPN so it might be what happened.
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elelin joined the community
- Yesterday
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tronburgundy joined the community
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Hallo! The heliohost.org subdomains are not available, the choices are helioho.st or heliohost.us. Since your current main domain ends with helioho.st, I've created the new one with the same ending, and I've now added ulwu.helioho.st to your account. Please note that it may take up to 2 hours for the domain change to take effect. If after a full 2 hours it doesn't work on your side, please make sure you clear your web browser cache: https://wiki.helionet.org/Clear_Your_Cache Schönen Tag noch! 🙂
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U-W started following [Solved] Bitte Subdomain erstellen für UW
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Lieber HelioHost-Support, ich bitte Sie, mir eine kostenlose Subdomain wie folgt zu erstellen: Benutzername: UW Gewünschte Subdomain: ulwu.heliohost.org Server: Johnny (kostenlos) Vielen Dank! Herzliche Grüße Ulrich Würzinger
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LeroanZ started following [Solved] How to get Java/JSP
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shohag joined the community
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gskeiz joined the community
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alex1313 joined the community
- Last week
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evillacorta joined the community
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Domain added, will take effect in about 10-15 minutes.
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I'm asking to request to add the domain name osixinterior
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DKIM, SPF, and DMARC have been set up for the domain agus787.helioho.st. We recommend sending a real email (not just the word "test" or a blank email) to https://www.mail-tester.com/ to make sure that everything is set up correctly. If you get less than a 10/10 score please post a link to the full report so we can help you fix any other issues that there may be.
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This support request is being escalated to our root admins.
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Hi, Requesting SPF, DKIM, and DMARC records be added to my account to resolve issues on outgoing mail. Thanks! heliohost username: agus787 domain name: agus787.helioho.st
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[Solved] Domain implementation for my website
benyaminayoucef replied to benyaminayoucef's topic in Customer Service
Thanks for the help wolstech. -
[Solved] Add domain to account username kdn: new domain: lurkn.app
MoneyBroz replied to kdn's topic in Customer Service
Domain added. It can take up to 2 hours to start working. -
[Solved] Domain implementation for my website
wolstech replied to benyaminayoucef's topic in Customer Service
Domain added. Please be sure to configure DNS either by using our name servers ( ns1.heliohost.org and ns2.heliohost.org ) or by using A records pointed to the IPs shown in Plesk. The domain can take up to two hours to function. -
benyaminayoucef started following [Solved] Domain implementation for my website
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Hello HelioHost Team, I hope you’re doing well. I would like to request the addition of a new domain to my hosting account. Please add the domain benyamina.online and configure it to use its own separate directory (e.g., httpdocs/benyamina.online or similar). It is important that this setup does not affect or modify my existing website (ayaatsclothi.helioho.st), which should remain fully functional and unchanged. In summary: Add the domain: benyamina.online Assign it a separate root directory Keep the existing site (ayaatsclothi.helioho.st) intact and operational Please let me know if any additional information is required. Thank you for your support. Best regards, Youcef Benyamina
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Changing to VPS: No need to move data or anything
Krydos replied to devzx's topic in Escalated Requests
15 of your 20 days are used up now, and there is still no subscription set up. Here is the link again https://www.paypal.com/cgi-bin/webscr?cmd=_s-xclick&hosted_button_id=FAPWJ54ESVHXQ If a subscription still isn't set up for this VPS before 2026-04-14 it will be powered off until a payment is made. We'll email you before your VPS is powered off too in case you're just ignoring this forum, but do read your emails. -
PHP 8.5 is now available on all of our hosting plans, including the free Johnny plan. We've also taken the opportunity to upgrade Plesk to the latest version and do a thorough upgrade of all system packages. The performance for the Johnny server has been a little slow for the last few days due to high load, but things are going back to normal now. There may have been a few errors messages as various services restarted, but now that the maintenance is over let us know if any of the error messages persist. We try to avoid doing upgrades too often, because they can cause downtime and slow performance, but it's critical to keep everything up to date to avoid vulnerabilities.
